Patient Screening Specialist

Summary

Join Trialfacts, a remote company advancing medical research, as a Patient Screening Specialist. You will play a crucial role in connecting patients with clinical trials. This 100% remote position offers unlimited paid leave and total compensation 20% above market. Responsibilities include phone screenings, appointment scheduling, and patient guidance. The ideal candidate excels in communication, possesses a medical/clinical background, is highly organized, thrives in a fast-paced environment, is data-driven, and embraces flexibility. We offer professional development opportunities and a collaborative team environment.

Requirements

• Have exceptional English fluency, a neutral or minimal accent, and outstanding listening skills
• Understand medical terminology and have experience in a healthcare setting (nursing, clinical research, patient coordination, etc.)
• Manage multiple patients, appointments, and follow-ups with precision
• Stay focused, persistent, and adaptable while working independently
• Track key performance metrics and continuously improve screening efficiency
• Adapt to a fast-moving, entrepreneurial environment and solve problems creatively in a regulated industry

Responsibilities

• Conduct phone screenings to assess eligibility and follow up through multiple channels (phone, email, text) to maximize successful contact
• Coordinate and confirm appointments to ensure a high attendance rate at clinical screenings
• Clearly explain study details, answer questions, and ensure patients feel informed and comfortable moving forward

Preferred Qualifications

Spanish fluency

Benefits

• 100% remote work
• Unlimited paid leave
• Total compensation 20% above market
• Flexible hours (9:00 am – 4:00 pm EST or 4:00 pm – 11:00 pm SAST)
• Access professional development, courses, and training programs