Remote Physical Damage Adjuster

Summary

Join HDVI as a Commercial Trucking Adjuster and work remotely, handling all aspects of Commercial Heavy Trucking claims, including Third Party Auto Property Damage, First Party Auto Property Damage, and Cargo claims. You will provide claim resolution and guidance to internal and external customers. This associate-level position offers senior-level growth potential. Responsibilities include managing first and third-party property damage claims, cargo claims, and participating in claims reviews. You will maintain knowledge of insurance contracts and industry trends. The role requires experience in analyzing commercial trucking claims coverage and excellent communication and negotiation skills.

Requirements

• Experience with analyzing, determining and applying Coverage for Commercial Trucking claims
• Ability to work in a rapidly evolving, high-growth environment with the ability to collaborate across and within different levels of the organization
• Excellent communication skills (verbal/written) and strong negotiation skills
• Strong time management, organizational and problem-solving skills
• Ability to adapt, embrace the unknown and shift priorities
• Willingness to look outside your day to day to ensure you keep learning and growing in a startup environment

Responsibilities

• Handle all aspects of first and third-party Property Damage claims stemming from accidents involving tractor-trailers
• Handle all aspects of Cargo claims
• Be adaptable to various business demands and willing to assist with special claims projects and other duties as assigned
• Participate in regular claims reviews with both internal and external customers
• Maintain current knowledge of insurance contracts and industry trends by proactively maintaining required adjuster license(s)
• Provide technical expertise in response to inquiries from internal and external customers

Preferred Qualifications

• 1-2 years of Commercial Trucking preferred
• Extensive experience across all technical areas of Commercial Auto inclusive of but not limited to Physical Damage, Auto Liability, First Party Medical / Personal Injury Protection, Motor Truck Cargo and Truckers General Liability
• College Education
• Active Adjusters License - strongly preferred
• Strong analytical, critical thinking, and problem-solving skills
• Proficiency in Google Suite, Microsoft Office and Adobe Acrobat
• Experience with self-insured retention (SIR), large deductibles and claims involving Independent Owner Operators (IOO)

Benefits

• Competitive salary & stock options - we want our success to be yours too
• Unlimited PTO with 11 paid holidays each year
• Medical, Dental, Vision, Short/Long Term Disability, Basic Life, and AD&D to support you and your well-being
• FSA / HSA programs
• 401(k) retirement plan with company match contribution
• Inclusive Parental Leave policy that supports all parents
• Wednesdays are standing meeting-free, allowing you to focus on deep work without distractions
• Birthday meal reimbursement, because celebrating our employees is part of our company culture
• A remote-friendly environment with the opportunity to participate in periodic in-person team offsites