Property Estimator

Summary

Join NEXT Insurance as an Inside Property Advocate focused on estimation, contributing your expertise in assessing property damage to claims across multiple product lines. You will investigate claim damages, assign vendors, maintain electronic records, contact customers, analyze estimation data, determine settlement amounts, and ensure timely resolution. This role requires strong collaboration skills and experience with Xactimate software. NEXT offers a competitive salary, benefits package including partially subsidized medical, fully subsidized vision/dental, life insurance, disability insurance, 401(k), flexible paid time off, and parental leave. We encourage applications even if you don't meet every requirement; diversity and inclusion are core values at NEXT.

Requirements

• Minimum of 3-5 years’ experience in property adjusting and/or estimation
• Required or ability to promptly obtain appropriate Independent Adjuster Licenses
• Experience with Xactimate software is required
• Strong understanding of claims processes, policy language, and industry terminology
• Proven collaboration skills and ability to work across multiple departments
• Adaptable to dynamic, fast-paced environments, with a focus on quality and customer experience

Responsibilities

• Investigate claim damages and situations using internal and external resources
• Assign vendors for fieldwork
• Maintain electronic records that accurately and thoroughly document all estimation and related file-handling activity
• In relevant cases, make prompt contact with customers to set expectations, develop an action plan, and perform an initial exposure assessment
• Assist with policy coverage by analyzing estimation data and policy terms
• When necessary, explain coverage to policyholders and provide excellent customer service
• Determine settlement amounts for damages claimed within assigned authority limits, escalating to management if need be or issuing payments accordingly
• Ensure regular and timely follow-up and bring estimates and/or claims to prompt and appropriate resolution, while keeping customers (both internal and external) informed throughout the life cycle of the process
• Provide relevant insights to the team to enable learning initiatives
• Other duties as needed, given the evolution of the business and your contributions to the function

Preferred Qualifications

• Real-world field experience in property claims assessment is strongly preferred
• Bachelor’s degree preferred

Benefits

• Partially subsidized medical plan
• Fully subsidized vision/dental options
• Life insurance
• Disability insurance
• 401(k)
• Flexible paid time off
• Parental leave
• Equity incentive program