Placement Service Counselor

Summary

Join Care.com's dynamic team as a Temporary Services Placement Counselor! This remote Colorado-based role blends recruitment and client relationship management to staff temporary domestic positions (childcare, housekeeping, etc.). You will actively source candidates, consult with clients on their needs, screen candidates, and ensure swift placements. The position demands strong organizational, interpersonal, and problem-solving skills. A competitive salary is offered, along with comprehensive benefits including health insurance, life and disability insurance, 401k matching, paid time off, and bonuses.

Requirements

• Thrive in dynamic environments and can quickly adjust strategies to meet changing Client needs and Candidate availability
• Possess strong attention to detail and the ability to document information with accuracy and precision
• Possess excellent communication and relationship-building skills essential for effectively matching Candidates with Clients and ensuring successful placements
• Possess strong organizational skills, with the ability to manage multiple placements and tasks simultaneously without compromising quality
• Be skilled at resolving unexpected challenges and conflicts in temporary staffing arrangements
• Have a genuine desire to help others. Easily build rapport with a diverse range of individuals and provide constructive support and guidance to Clients and Candidates alike

Responsibilities

• Actively source and recruit Candidates for various temporary domestic roles using job boards and our company website
• Work closely with Clients to understand their temporary staffing needs, including specific job requirements, duration, and any special qualifications requested
• Conduct thorough screening and interviews to assess Candidates’ suitability for temporary roles and efficiently match them with appropriate Client requests
• Manage and respond swiftly to short-notice staffing requests, ensuring quick and effective placement of temporary staff
• Maintain an up-to-date database of available Candidates, including their skills, compliance documentation, preferences, and availability
• Gather feedback from both Clients and Candidates post-placement to ensure satisfaction and continuously improve service quality

Benefits

• Health insurance coverage
• Life and disability insurance
• A generous 401K employer matching program
• Paid holidays
• Paid time off (PTO)
• Annual bonuses and short- and long-term incentives