Customer Solutions Architect - Cloud Infrastructure

Summary

Join Humanitec, a leader in platform engineering, as a Customer Solutions Architect focused on cloud infrastructure. Guide organizations in their transition to modern platform engineering, working hands-on with cloud-native technologies. Design, build, and optimize Internal Developer Platforms (IDPs) using Humanitec's Platform Orchestrator and other leading tools. This remote-first role supports customers across Europe, Asia, and Oceania. You will partner with customers, troubleshoot multi-cloud environments, and deliver expert guidance. Collaborate with product and engineering teams and represent Humanitec at industry events.

Requirements

• 3+ years in Platform, DevOps, SRE, or Infrastructure engineering
• Deep expertise in at least one major cloud provider (AWS, GCP, or Azure)
• Hands-on experience with Kubernetes deployment and debugging
• Proficiency in IaC (Terraform, OpenTofu, Pulumi)
• Familiarity with cloud-native stacks (CI/CD, observability, networking, security)
• Strong communication and customer-facing skills
• Based in CET ±1 timezone; occasional travel

Responsibilities

• Partner with customers to assess their platform and infrastructure needs
• Design and implement scalable, Kubernetes-based IDPs using Humanitec
• Troubleshoot and optimize multi-cloud environments (AWS, GCP, Azure)
• Work with IaC tools like Terraform, OpenTofu, and Pulumi
• Deliver expert guidance, best practices, and technical enablement
• Lead technical discussions and present solution architectures
• Collaborate with product and engineering to improve our offerings
• Represent Humanitec at industry events and community meetups

Benefits

• Competitive salary and equity in a high-growth company
• Work remotely with a global, diverse team