Remote Pre Sales/Solutions Engineer

Summary

Join Proficio, an award-winning managed detection and response (MDR) services provider, as a Solutions Engineer for the Western US. This role requires a technical resource with influential personality to drive sales through proof of concept support, demo design, and execution. Successful candidates must have SIEM experience, certifications, and strong communication skills.

Responsibilities

• Be a technical resource with a influential personality that can drive sales during PoCs (including creating reports and designing dashboards in the SIEM, and highlighting overall SIEM portal functionality)
• Design and execute demos in the portal to highlight the capabilities of security monitoring through advanced correlation and user/entity behavioral analytics
• Support the sales team to ensure timely and successful closing of sales to potential Proficio customers
• Act as a primary point of escalation for technical issues to support the sales team
• Act as a business resource to the customer and provide “industry expert” executive level selling practices while delivering clear differentiation
• Shares knowledge in area of expertise and links to related technology areas
• Reviews customer environment prior to sale to ensure our contract accurately reflect all upgrade work required at the start of our services
• Analyzes and provides support to deals in the pipeline where needed
• Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design