Principal, Business Development

Summary

Join Gemini's Institutional team as a Principal, Business Development, and own the Due Diligence Questionnaire (DDQ) and Request for Information (RFI) processes. You will be the central point of contact for institutional prospects, collaborating with various internal teams to deliver accurate and compliant responses. This role involves designing and implementing a scalable knowledge base and tooling stack for managing due diligence, building a centralized content library, and translating complex information into clear language. You will support sales cycles, identify process improvements, and track metrics to inform product feedback and market positioning. The position requires in-person presence in the New York City office twice a week.

Requirements

• 8-10+ years of experience in RFP/RFI or DDQ ownership roles, ideally within fintech, crypto, traditional financial services, or enterprise software
• Strong understanding of institutional due diligence processes, particularly across custody, trading infrastructure, information security, and compliance
• Proven ability to coordinate complex input across multiple functions and synthesize that into cohesive, client-facing materials
• Exceptional attention to detail and written communication skills; able to edit technical and legal content to ensure clarity and consistency
• Familiarity with regulatory standards relevant to crypto, including SOC 2, ISO 27001, NYDFS, SEC custody rules, and AML/KYC frameworks
• Demonstrated experience evaluating and implementing RFP automation or content management platforms
• Ability to thrive in a fast-paced, startup-style environment and take proactive ownership of strategic responsibilities

Responsibilities

• Own the end-to-end DDQ, RFI, and onboarding questionnaire process for all institutional prospects, acting as the central coordination point across internal teams
• Collaborate closely with Sales, Legal, Compliance, InfoSec, Risk, Product, Engineering, and Treasury to deliver tailored, accurate, and compliant responses to prospect requests
• Design and install a scalable, searchable DDQ/RFI knowledge base and tooling stack, such as Loopio, RFP360, or equivalent — with cross-team applicability across Gemini
• Build and maintain a centralized content library of approved answers, documentation, and technical details, ensuring the most current and accurate information is used in all responses
• Translate complex security, regulatory, and technical topics into clear, accurate, and institutionally appropriate language
• Support sales cycles by aligning DDQ/RFI submissions with broader sales strategy and highlighting Gemini’s strengths as a secure and compliant digital asset platform
• Identify and drive process improvements to reduce turnaround time, minimize repetition, and improve response quality
• Track metrics and insights across responses to inform product feedback loops, investor conversations, and market positioning

Benefits

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off