Principal Enterprise Architect, Microservices (Azure)

Summary

Join the Digital Customer Experience (DCX) team and contribute to creating consumer-grade digital experiences and products that empower ServiceNow customers and partners.

Responsibilities

• Partner in developing a transformative approach to design architecture and build customer and employee experiences of the future
• Lead the alignment of Digital Customer Experience strategy with the strategic priorities of the company
• Engage and provide architecture thought leadership across Chief Digital and Information Officer and CDIO’s leaders
• Analyze gaps in technology architecture and translate them into opportunities, with a roadmap to attain strategic outcomes
• Evaluate and define vendor strategy that supports Architecture tenets
• Partner with senior business stakeholders to understand business outcomes and lead capability maturity led technology investment decisions
• Lead and drive roadmaps towards a future/target state reference architecture
• Lead solving complex design challenges and resolve technological disagreements with informed architecture pattens
• Lead the design of Enterprise architecture policies and guidelines to manage and guide DCX and stakeholders
• Lead and partner with Early Technologies teams to foster innovative thinking and drive PoCs to experiment disruptive technologies