Principal Product Designer

Summary

Join Planet DDS as a Principal Product Designer and lead the end-to-end user experience across our suite of SaaS products. You will collaborate with a lean team to establish a design-driven development culture, demonstrating design's value in medical technology. This role initially blends leadership and individual contributions, transitioning to team leadership as the design team grows. Your primary responsibility is to ensure intuitive and elegant platform interactions aligned with customer needs. You will define a compelling design vision, collaborate cross-functionally, and build a high-performing design team. You will also establish design processes, ensure design quality, lead customer research, and foster a culture of continuous improvement.

Requirements

• 15+ years of experience in product design, including 3+ years in a design leadership role within a SaaS environment
• A strong portfolio demonstrating user-centered design thinking, impactful outcomes, and leadership influence
• Deep expertise in UX/UI design, design systems, and product development workflows
• Experience building and managing design teams in agile, cross-functional environments
• Strong understanding of SaaS business models and key performance drivers
• Excellent communication, storytelling, and stakeholder management skills

Responsibilities

• Define and champion a compelling design vision and strategy aligned with product and business goals
• Collaborate cross-functionally with Product Management, Engineering, Marketing, and Customer Success
• Support the development of a inspirational product narrative through vision type development and product presentation design
• When the time comes, build, mentor, and grow a high-performing team of product designers and design leads
• Establish a design process from design thinking ideation to usability validation. Teach the PM team how to implement design thinking tactics in their product management process
• Develop, follow, and oversee the execution of user-centered design processes from discovery to delivery
• Ensure high design quality, consistency, and adherence to accessibility and usability standards
• Drive adoption and evolution of our design system and product brand guidelines
• Lead customer research efforts to uncover deep insights and translate them into actionable design outcomes
• Foster a culture of continuous feedback, testing, and iteration
• Advocate for the customer voice at every stage of the product lifecycle
• Align design strategy with key SaaS metrics such as conversion, retention, NPS, and engagement
• Contribute to roadmap planning by identifying opportunities for innovation and differentiation through design
• Define standards for the utilization of AI design and prototyping tools
• Redesign the information architecture of our products
• Develop a unified design system and find ways to implement it across products

Preferred Qualifications

• Experience with B2B, enterprise, or multi-tenant SaaS products
• Background in user research or behavioral psychology
• Familiarity with front-end development tools and technologies