Principal Solutions Engineer

Summary

Join Career Renew's team and become a Principal Solutions Engineer - Crypto! This fully remote position (EU/UK or East Coast US based) offers the chance to build leading blockchain wallet infrastructure. You will leverage your technical architecture, client-facing solutions, API, fintech, and blockchain expertise to design, deliver, and present tailored solutions for fintechs and financial institutions. Collaborate with clients and internal teams, ensuring successful integrations and enhancing technical documentation. Your deep understanding of blockchain wallet functionality will be crucial in addressing client needs and guiding technical experts. This role demands attention to detail, adaptability, and the ability to perform under pressure. A competitive salary and equity are offered.

Requirements

• 6+ years as a Solutions Engineer, Forward-Deployed Engineer, or similar role
• Proficient in TypeScript (or similar programming languages)
• Experienced in implementing and configuring APIs (RESTful, GraphQL)

Responsibilities

• Lead client onboarding to ensure seamless solution adoption
• Troubleshoot and resolve client issues via chat or calls
• Collaborate with clients to deploy tailored solutions that meet their needs
• Create and deliver technical proposals for potential clients, both in writing and on calls
• Offer post-implementation support and suggest enhancements
• Gather client feedback to improve products and API documentation
• Analyze competitors to identify industry trends and opportunities
• Work with sales teams to plan and close strategic deals
• Oversee technical aspects of RFPs and RFIs
• Prepare pre-sales reports by analyzing trends and sales data
• Log client feedback to develop focused sales strategies
• Estimate project costs by reviewing client documents and consulting with the team
• Train and equip the sales team with support materials
• Use tools and technologies to boost productivity and enhance customer support
• Support sales and marketing by attending conferences, workshops, and events

Benefits

• Salary: $120,000-160,000 per year (full-time work contract)
• Equity: 300-600 stock options (i.e., 0.1-0.2%) vested over 4 years
• Location: Eastern US or EU (fully remote with optional access to office)
• Equipment: MacBook Pro and other work essentials