Principal Solutions Engineer

Summary

Join HubSpot's Australian Solutions Engineering team as a Principal Solutions Engineer, working remotely or from our Sydney office. You'll lead technical pre-sales activities for sophisticated customers, collaborating with sales and other teams to deliver tailored solutions. Key responsibilities include collaborating with sales teams, leading technical pre-sales engagements, advocating for customer needs, mentoring sales teams, and collaborating globally. The ideal candidate has 5+ years of customer-facing technical experience, strong communication skills, and expertise in API integrations, data migrations, and technical architecture. HubSpot offers a flexible work environment, generous benefits (including unlimited time off and education allowance), and ample training and development opportunities. Join a supportive, inclusive, and globally diverse team.

Requirements

• Have 5+ years of experience in a customer-facing technical role (Solutions Engineering, Sales Engineering, Technical Consulting)
• Be a storyteller: You can convey technical concepts in a way that resonates with both technical and non-technical stakeholders
• Focus on customer needs: You understand business challenges and craft solutions that drive measurable value
• Exhibit problem-solving skills: You can break down complex challenges and translate them into actionable solutions
• Thrive in collaboration: You work well with cross-functional teams and contribute to a supportive, growth-oriented environment
• Bring technical expertise in API integrations, data migrations, and technical architecture

Responsibilities

• Collaborate with Sales Teams: Partner with Account Executives to understand customer needs and develop technical strategies to meet those needs
• Lead Technical Pre-Sales Engagements: Drive conversations around integration, data migration, and custom technical solutions
• Customer Advocacy: Be the voice of the customer by providing feedback to our product teams, ensuring customer needs are prioritized in future product developments
• Mentor and Coach Sales Teams: Guide and train Account Executives on HubSpot’s capabilities, helping them create value-oriented solutions for prospects
• Global Collaboration: Work closely with SEs across the globe on initiatives that improve team processes and customer outcomes

Preferred Qualifications

Familiarity with HubSpot or similar CRM platforms is a plus

Benefits

• Flexible Work Environment: Work from home or from our Sydney office
• Generous Benefits: Unlimited time off, paid sabbaticals, education allowance (up to USD $5,000), fitness reimbursement, and more
• Training & Development: Continuous learning opportunities to help you grow in your career