Remote Principal User Researcher

Summary

The job is for an experienced User Researcher at VRChat, a company offering a social VR platform. The role involves conducting research studies to understand user behavior and preferences within the VRChat ecosystem, collaborating with cross-functional teams, staying updated with research methodologies, and contributing to building a data-driven culture.

Requirements

• Advanced degree (Master's or Ph.D.) in a relevant field (e.g., Psychology, Human-Computer Interaction, Data Science, Statistics) or equivalent professional experience
• Proven experience and impact in a user research role, ideally within the technology or gaming industry
• Strong expertise in designing, conducting, and analyzing surveys, experiments, and other quantitative research methods
• Experience with a range of qualitative methods such as user interviews, contextual inquiry, journey mapping, and usability testing
• Proficient in statistical software (e.g., SPSS, R, Python) and data visualization tools

Responsibilities

• Design, conduct, and analyze qualitative and quantitative research studies to understand user behavior, preferences, and trends within the VRChat ecosystem
• Understand motivations and segmentation of our current and potential users to help target strategies and growth toward specific audiences
• Triangulate data from various sources (e.g., surveys, telemetry, feedback) to generate actionable insights that drive product decisions and growth strategies
• Collaborate with designers, product managers, and engineers to integrate research findings into product, business and design strategy
• Mentor and guide teammates in the use of research methods and best practices
• Stay up-to-date with the latest trends and advancements in research methodologies, applying them to our evolving product needs
• Develop innovative solutions to conducting research in virtual environments

Benefits

• Work from anywhere! VRChat is a 100% remote company
• Health Benefits
• 401K for US & RRSP for Canadian Employees
• Stock Options
• Generous paid holiday schedule
• Unlimited/Flexible vacation time
• Paid parental leave benefits