Process Excellence Advisor III

Summary

Join the Central California Alliance for Health as a Process Excellence Advisor III and lead, support, and consult on medium- to large-scale process improvement projects. Collaborate with organizational partners, serve as a process improvement expert and trainer, and support Business Process Management (BPM) objectives. The ideal candidate possesses extensive experience in process improvement, holds a Lean Six Sigma Black Belt or similar accreditation, and demonstrates strong interpersonal and facilitation skills. A Bachelor's degree in a related field and five years of experience (or equivalent) are required, along with Lean Six Sigma Black Belt accreditation. The Alliance offers a hybrid work environment and a comprehensive benefits package, including medical, dental, vision, ample paid time off, and retirement plans.

Requirements

• Be experienced in process improvement principles, methodologies, and best practices, with the ability to apply these concepts to complex systems and processes in a clear and digestible way
• Hold a Lean Six Sigma Black Belt, Master Black Belt, or similar accreditation in process improvement
• Demonstrate strong interpersonal skills and an open communication approach when engaging with and collaborating across cross-functional departments
• Have strong facilitation and elicitation skills and be successful in information discovery
• Knowledge of: Process improvement principles, methodologies, best practices, and tools
• Knowledge of: The application of BPM principles and capabilities, including the development and application of measurement systems, process governance, and change management
• Knowledge of: Research, analysis, and reporting methods
• Knowledge of: Project management principles, methodologies, and tools
• Knowledge of: The principles and practices of change management
• Ability to: Evaluate complex systems and processes by identifying measures or indicators of performance and the actions needed to improve or correct performance, relative to the goals of the system or process
• Ability to: Understand, interpret, explain, and apply policies and procedures
• Ability to: Plan, organize, and prioritize tasks, coordinate activities and projects, and adhere to timelines
• Ability to: Select and use appropriate methods when teaching new subjects
• Ability to: Demonstrate strong analytical skills to identify needed interventions and mitigate risk
• Education and Experience: Bachelor’s degree in Industrial Engineering, Organizational Development, Health Care Administration, or related field and five years of process improvement experience (a Master’s degree may substitute for two years of the required experience); or an equivalent combination of education and experience may be qualifying
• Lean Six Sigma Black Belt accreditation or similar accreditation in process improvement

Responsibilities

• Lead, support, and consult on the planning and execution of medium- to large-scale process improvement engagements in collaboration with organizational partners
• Serve as a process improvement resource, subject matter expert, trainer, and coach for organizational business partners and Process Excellence Advisor I/IIs
• Support Business Process Management (BPM) objectives through participation in the development of process architecture and metrics

Preferred Qualifications

Be experienced in healthcare process improvement, including knowledge of Medi-Cal, Medicaid, and managed care systems, and working with regulatory oversight bodies such as DHCS

Benefits

• Medical, Dental and Vision Plans
• Ample Paid Time Off
• 12 Paid Holidays per year
• 401(a) Retirement Plan
• 457 Deferred Compensation Plan
• Robust Health and Wellness Program
• Onsite EV Charging Stations