Process Manager

Summary

Join 2K Games as a Quality Assurance Manager and contribute to process improvement initiatives, ensuring efficiency and standardization across various projects. You will execute processes using tools like Confluence, Jira, and TestRail, create reports, conduct issue auditing, and provide first-line support. Responsibilities include test process evaluation, test plan creation, and documentation. You will also act as a liaison between project collaborators and department leaders. This remote position, based in Foothill Ranch, California, requires 5+ years of experience in QA management within game production, along with strong project management and leadership skills. The salary range is $85,800-$126,960 per year, with additional compensation potentially including bonuses and equity awards, plus a full range of benefits.

Requirements

• 5+ years in a Quality Assurance Management position with experience across QA and Game Production
• Intermediate level working with and implementing process in Jira, Confluence, and TestRail
• Excellent writing and documentation for all levels
• Strong project/product management skills needed to understand business strategy and technology, ability to influence, collaborate, and bring teams to success
• Leadership skills to include successfully handling ambiguity, flexibility and understanding the development process, while maintaining good relationships with Producers and Developers
• Be a natural at forming relationships with outstanding interpersonal skills by demonstrating patience, positivity, and support with internal teams and external partners

Responsibilities

• Assist with conducting process improvement initiatives to increase efficiency, standardization, streamline work, and reduce waste
• Execution of processes in tools like Confluence, Jira, and TestRail from Director’s plans, create reports, issue auditing, and first line of support for projects rolled out
• Test Process Evaluation and help with creation of Test Plans, Test Case planning, and implementation in TestRail
• Assist in writing documentation, process walkthroughs, maintaining SDLC methodologies, and improving departmental processes
• Act as a liaison and facilitate communication between project collaborators, and department leaders

Preferred Qualifications

• ISTQB Certification (ISTQB Test Manager preferred)
• Experience working on Console, PC, and Mobile AAA titles
• Excellent understanding of Development and QA process, tools, and practices

Benefits

• Bonus and/or equity awards
• Full range of medical, financial, and/or other benefits