Product Account Manager

Summary

Join Mutt Data, a remote-first startup, as a Product Account Manager! You will build and maintain strong client relationships, ensuring they maximize the value of our Mixilo platform. This role blends account management and strategic consulting, focusing on paid media strategy optimization. You'll act as a liaison between clients and internal teams, providing valuable feedback to enhance Mixilo's offerings. The position requires strong client management, data analysis, and communication skills. Mutt Data offers a remote-first culture and various perks, including a generous salary, AWS and Databricks certification coverage, and team trips.

Requirements

• 3+ years of experience in account management, client success, or digital marketing consulting (preferably in MarTech or AdTech)
• Very good knowledge of paid media optimization and performance analytics
• Experience managing and growing relationships with enterprise-level clients
• Ability to analyze campaign data and translate insights into actionable recommendations
• Excellent communication, problem-solving, and stakeholder management skills
• Strong Excel skills (to be demonstrated)

Responsibilities

• Serve as the main point of contact for key clients, ensuring their engagement, retention, and satisfaction with Mixilo
• Understand client needs and business objectives, guiding them on how to leverage Mixilo for their paid media strategies best
• Analyze campaign performance data and proactively suggest optimizations to improve ROAS and efficiency
• Develop client success plans, track progress, and identify expansion opportunities within existing accounts
• Lead onboarding and training sessions, ensuring clients fully understand and utilize Mixilo’s capabilities
• Collaborate with marketing and sales teams to drive renewals and upsells
• Work closely with the product team to communicate client feedback, pain points, and feature requests
• Assist in troubleshooting and resolving tracking, attribution, or integration issues in collaboration with data science and engineering teams
• Stay updated on Mixilo’s latest features and industry trends to continuously add value to clients

Benefits

• 20% of your salary in USD
• Remote-first culture – work from anywhere!
• Gympass or sports club stipend to stay active
• AWS & Databricks certifications fully covered (reward salary increase for AWS certifications!)
• Food credits via Pedidos Ya – because great work deserves great food
• Birthday off + an extra vacation week (Mutt Week!)
• Referral bonuses – help us grow the team & get rewarded!
• Annual Mutters' Trip – an unforgettable getaway with the team!