Product Design Manager

Summary

Join Docplanner as a Product Design Manager for the "Booking" area, overseeing the entire patient experience from doctor discovery to appointment scheduling. You will lead a team of designers, build a culture of design excellence, and collaborate with various stakeholders to create a seamless and intuitive user journey. This role requires a strong background in e-commerce, user-centered design, and digital booking flows. You will contribute to strategic product decisions, identify design opportunities, and define design within Docplanner's visual systems. Docplanner offers a remote-friendly work environment, flexible hours, and various benefits including health insurance, paid time off, and professional development opportunities.

Requirements

• Experience working in Product organizations in fast-paced environments
• Higher education in a design-related degree or similar experience in a product design role is welcome
• Growth mindset. You take failure and setbacks as learning and opportunities to improve
• Successfully worked in complex, consumer-facing international businesses, solving difficult product challenges across multiple platforms, services, and use cases
• Excellent hybrid Lead who can merge visual and interaction design skills to create unique, high-quality design solutions
• Proven experience in using and contributing to a Design System
• Master of the tools of your trade. We basically use Figma & FigJam ;)
• Experience leading sessions with stakeholders to create alignment and present design decisions
• Very experienced at creating interactive prototypes
• Accustomed to working collaboratively as part of cross-functional teams
• Track record of delivering projects that users love
• 7+ years’ of UX Design background with evidence of expertise in end-to-end design
• Experience leading, mentoring, and scaling midsize Product Design teams
• Proven understanding of business goals and product metrics to drive design and product decisions
• Strong communication and storytelling skills
• Experience working with quantitative and qualitative research methods
• Solid understanding of A/B testing, including when to experiment, test setup, and interpretation of results
• Strong UI skills, demonstrating a keen eye for detail and a proven ability to create visually appealing designs
• A strong portfolio/presentation with case studies that showcase: Great design execution and processes, Problem-solving capabilities, and Design Leadership. Please attach your portfolio to the application
• Proven experience with direct reports under your guidance and leadership

Responsibilities

• Lead a talented, diverse, inclusive team of product designers that consistently delivers on projects and is well-balanced across a range of design skill sets
• Build a culture of design excellence within Docplanner and advocate for user-centric design solutions and processes
• Lead and oversee the user experience of a product from conception to launch in partnership with product managers, engineers, UX researchers, and content designers
• Take broad, conceptual ideas and turn them into useful and valuable products for our users
• Contribute to strategic decisions around the future direction of Docplanner’s products
• Identify design opportunities by connecting user’s insights, data and business goals
• Define, craft, and evolve designs within visual systems and/or standards specific to Docplanner
• Profound understanding of how great design drives key business KPIs and overall business objectives
• Proactively solicit and provide feedback from designers and a broader product team in order to continually raise our bar for quality, while also taking on mentorship
• Cultivate a healthy design process for the team at Docplanner, and be a key contributor to our product strategy
• Effectively communicate your team's product goals (both within the team and outside the team) at Docplanner, and connect related projects across the company so that problems or joint decisions can be resolved quickly

Benefits

• A salary adequate to your experience and skills.The range is broad so that we can accommodate our roles for all levels of experience, but we will show you the career ladder to explain where we see your skills and impact within the company". Your salary will be, now and always, 100% transparent to you
• For B2B contract: between 17.000 and 28.500 PLN net monthly or company cost equivalent on employment contract
• Share options plan after 6 months of working with us
• Remote or hybrid work model with or hub in Warsaw
• Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly)
• 20/26 days of paid time off (depending on your contract)
• Additional paid day off on your birthday or work anniversary (you choose what you want to celebrate)
• Private healthcare plan with Signal Iduna for you and subsidized for your family
• Multisport card co-financing for you to have access to sports facilities across Poland
• Access to iFeel , a technological platform for mental wellness offering online psychological support and counseling
• Free English classes