Product Design Manager

Summary

Join HubSpot as the Design Manager for the Omnichannel product group and lead a team in building intuitive, high-impact 1:1 communication tools. This platform-facing leadership role involves setting the vision and strategy for Omnichannel experiences, empowering your team, collaborating with stakeholders, and driving cross-functional impact. You will inspire and coach a team of designers, ensuring high design standards and platform consistency. The ideal candidate has experience leading design teams for business communication platforms and thrives in collaborative environments. HubSpot offers a hybrid work model, opportunities for growth, and a chance to make a global impact.

Requirements

• Have experience leading design teams for business communication, collaboration or task management platform tools
• Demonstrate a track record for building products in a platform environment– supporting multiple user types, business models, or regions
• Thrive in cross-functional, highly collaborative environments; have a proven ability to bring stakeholders together to deliver high-impact work
• Are passionate coaches and mentors who help their reports do their best work, hold them to high standards, and celebrate their growth
• Balance vision and pragmatism, inspiring others while caring about delivering value iteratively
• Model HubSpot’s culture of autonomy and flexibility, while being deeply invested in product excellence and business outcomes
• Value continuous improvement and reflection, and are eager to learn and grow

Responsibilities

• Set vision & strategy for the Omnichannel experiences that power 1:1 customer interactions
• Empower your team by setting clear expectations, fostering autonomy, and championing a culture of growth, feedback, and high design standards
• Work closely with stakeholders across product lines to ensure communication tools are flexible for diverse customer needs — from SMBs to global enterprises
• Inspire and coach a team of talented designers — helping them grow their impact through thoughtful critique, regular feedback, and authentic care
• Drive cross-functional impact by working closely with product management, engineering, and other design teams to shape priorities, align on vision, and ship high-quality products
• Build for scale by ensuring your team’s design systems, workflows, and tooling support the pace and reach of HubSpot’s growth and platform ambition
• Champion craft and usability by holding your team accountable to HubSpot’s high standards for craft, consistency and cohesion across channels

Benefits

• Make a global impact: HubSpot’s Omnichannel tools help millions of businesses build deeper relationships with their customers
• Be part of a truly hybrid team: We embrace flexibility, asynchronous work, and diverse perspectives
• Grow your craft and leadership: Coach at scale, learn from smart and caring peers, and help shape a category-leading platform
• Ship work that matters: HubSpot is a high-autonomy environment where your contributions will shape the future of customer experience, sales, and support
• Annual Cash Compensation Range$195,040 — $312,110 USD
• Restricted stock units (RSUs)
• Overtime pay