Product Designer

Summary

Join 7shifts, a leading team management software platform for the restaurant industry, as a Product Designer. You will be responsible for designing user-friendly experiences, collaborating with cross-functional teams, conducting customer research, and ensuring product quality. This role requires experience in product design within a SaaS environment, strong communication skills, and familiarity with design tools like Figma. The ideal candidate will have experience with Agile methodologies and the restaurant-tech industry. 7shifts offers a dynamic work environment, opportunities for professional growth, competitive benefits, flexible work arrangements, and a supportive culture.

Requirements

• Previous experience in a Product Design role, working on cross-functional teams in a SaaS environment
• Strong communication skills to articulate design decisions and advocate for customer’s needs in discussions
• Familiarity with digital design and collaborative tools (We use Figma)
• Experience with methods across the entire design process, including research, problem definition, ideation, prototyping, validation and iteration
• A portfolio that showcases web and/or mobile designs from past projects you’ve worked on

Responsibilities

• Brainstorm ideas, create prototypes, and test concepts with customers
• Design exceptional experiences that improve the way restaurants manage their teams
• Collaborate with your cross-functional team and design team to create and ship simple and easy-to-use products
• Stay close to our customers to understand their needs, pain points and goals by conducting customer interviews, usability tests, and on-site observation
• Continuously gather feedback from teammates, stakeholders, and customers to ensure products align with customer needs and business objectives
• Work with engineers to implement designs and ensure the quality of shipped products
• Become an expert in your area of the product and bring forward thinking concepts that are valuable to our customers
• Participate in Design team initiatives, projects and rituals to ensure we are scaling as a team

Preferred Qualifications

• Experience with Agile software development practices
• Previous experience in the restaurant-tech industry or working in a restaurant setting

Benefits

• Competitive health benefits right from the start
• Lifestyle spending accounts
• Access to corporate discounts
• A parental leave program that supports caregivers during an important time in their lives
• Our team is intentional around how and where we work—whether that’s remotely, in person at our Toronto and Saskatoon offices, or a mix of both
• Plus, we offer a flexible vacation policy to encourage everyone to recharge when they need it
• Oh, and a ‘90 Day Shift’ program that supports our team members in exploring the world
• We set our team members up for success with the latest Apple technology, a home office set up, and some fun 7shifts swag to make it official!
• Plus, we take professional growth seriously and support this through coaching, IDPs, peer and leader feedback, internal promotions, and more