Product Designer

Summary

Join Goodnotes' B2B team as a Product Designer to craft intuitive experiences for organizational users. You will collaborate with various teams to design and improve tools for identity management, shared workspaces, and collaboration workflows. This role involves designing for scalability and self-serve adoption in a B2B context, focusing on onboarding, seat expansion, and team activation. You'll create high-quality design artifacts and work closely with engineering to ensure design integrity. The position requires strong interaction design skills, systems thinking, and experience with complex systems or enterprise tools. Goodnotes offers flexible working hours and location, along with various benefits including equity, a home office setup budget, and medical insurance.

Requirements

• At least 5 years of experience as a product designer, including work on complex systems or enterprise tools
• Experience designing tools for teams or organisations such as dashboards, permissions systems, admin portals, or shared spaces
• A portfolio that demonstrates strong interaction design, systems thinking, and a clear visual hierarchy
• Experience working across the full product development lifecycle from discovery to delivery
• Ability to balance multiple stakeholders and constraints with a clear point of view
• Comfort with ambiguity and an eagerness to take ownership of your area
• Strong communication skills and the ability to tell a compelling story about your work
• A high standard for craft and usability
• A mindset that balances quality with learning; comfortable prototyping early ideas, embracing feedback, and iterating quickly to discover what works

Responsibilities

• Design end-to-end product experiences for organisational workflows including account creation, onboarding, access control, and team collaboration
• Own the UX for key platform capabilities such as admin portals, license and subscription management, and user roles and permissions
• Translate insights from institutional clients into elegant flows that address complex user needs and real business constraints
• Design tools that scale across user types and organizational structures with clarity and precision
• Shape onboarding and team setup flows that reduce friction and support scalable B2B adoption
• Create high-quality artifacts such as journey maps, prototypes, interaction flows, and detailed specifications
• Work closely with engineering to ensure the intent and polish of your design carry through to the final product
• Contribute to our design system and design standards with a focus on scalable patterns for team-based use
• Help grow the B2B design practice through mentorship and cross functional collaboration

Preferred Qualifications

• Experience with SaaS platforms, workplace collaboration tools, or team productivity software
• Familiarity with account management, compliance, or enterprise-level access systems
• Exposure to design system thinking in multi-role or multi-tenant environments
• Experience in growth optimisation; understanding drop offs, bottlenecks, and closing gaps to reach performance goals. Ability to use data to identify and prioritise small, high impact improvements to make the experience more seamless
• Experience mentoring designers or contributing to team rituals and capability building

Benefits

• Meaningful equity in a profitable tech-startup
• Budget for things like noise cancelling headphones, setting up your home office, personal development, professional training, and health & wellness
• Sponsored visits to our Hong Kong or London office every 2 years
• Company wide annual offsite
• Flexible working hours and location
• Medical insurance for you and your dependents