Product Designer

Summary

Join Lightspeed as a Senior Product Designer and collaborate on UX experiences for the Hospitality product team, creating useful and engaging solutions for businesses. As a leader in the industry, K-Series by Lightspeed is expanding its advantage in Hospitality. You will lead high-level projects, leverage UX expertise, and translate concepts into delightful digital experiences. You will design user-friendly systems and interfaces, utilize the design system, and draw insights from research and data. You will build relationships with cross-functional teams and advocate for the user, overseeing UX from conception to launch. You will also be a positive role model within the design team and advocate for design within Lightspeed.

Requirements

• At least 5 years of practical, in-house product, UX/UI design experience
• Applied experience with service design practices and practice of constantly evolving your design process
• Strong aesthetic and conceptual skills to help elevate the visual identity of our brands
• Excellent communication and visualization skills. You can bring internal stakeholders on your design journey and explain work with focus and brevity
• Fluency in use of design systems, prototyping, and user research methodologies
• A passion for sharing design strategies with fellow designers, product managers, and engineers to deliver better, more user-centered products
• An acute level of self-awareness and deep empathy - for both the customer and your team’s goals
• A deep curiosity and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
• Fluency with product, design, and prototyping tools such as Figma, Google Suite, JIRA
• English language fluency in written and spoken communication

Responsibilities

• Lead high-level project work from a design perspective with autonomy and authority, facilitating design studios and working sessions to help the teams deliver the best possible solutions
• Leverage your UX expertise and understanding of design systems, UI design, and how micro-interactions can help users complete a task
• Turn nebulous concepts into specific ideas that are useful and delightful end-to-end digital product experiences
• Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly
• Understand how to best use the current design system to ensure consistency across platforms and contribute to its continuous improvement
• Draw insights from research and data, and know how to turn those insights into tangible solutions
• Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing. Oversee the UX from conception to launch
• Be a positive role model and culture carrier within the design team as well as an advocate for design within the Lightspeed organization

Preferred Qualifications

• You love the idea of being part of a global team with an open, inclusive, and creative environment
• You have a strong portfolio that tells a great story and gives insight into the decisions you’ve made during your product creation process
• You practice user-centric design and are laser-focused on improving the user experience with existing and new functionality
• You are passionate about solving problems while balancing all facets of the user experience (strategy, research, UI and UX design)
• You have a deep desire to own your work from start to finish, working diligently to improve every facet of the product, while understanding the benefits of collaboration and compromise

Benefits

• Lots of autonomy, flexible work culture with the option of working remotely or from one of our beautiful offices
• Genuine career growth opportunities within a company that's continuously expanding
• Make a meaningful impact by helping merchants grow their businesses through creating or improving products and addressing customer feedback
• Be part of a team large enough for growth yet agile enough for real impact
• Work on high-traffic products with a global user base
• Opportunity to work alongside other highly skilled engineers, learn and expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story
• Lightspeed RSU program (we are all owners)
• Flexible working policy
• Health insurance
• Health and wellness benefits
• Possibility for transit fees to be covered
• Paid leave assistance for new parents
• Access to LinkedIn learning
• Volunteer day