Product Designer

Summary

Join Ocrolus, a company at the forefront of AI innovation in fintech, and help redefine how innovative lenders conduct business. As a Product Designer, you will be instrumental in enhancing the customer experience on Ocrolus's Customer-facing Dashboard for small and medium business (SMB) lenders. Collaborate with various teams, including product management, UX Research, and engineering, to design user-centric interfaces and solve UI/UX problems. You will conduct user research, propose new designs, and work directly with the SMB Product team, engineers, and customers. Your designs will ensure customer delight when using Ocrolus's AI-based products. This role requires a creative individual with excellent aesthetic judgment and a willingness to experiment with AI tools. You will progress the Ocrolus customer experience and inspire and elevate the team.

Requirements

• 4+ years of industry experience shipping software or web services
• Comfort and familiarity using various AI tools (such as ChatGPT and Gemini, as well as AI assistants in common design tools) for efficiencies in daily work
• Experience and proficiency with Figma and Adobe Creative Cloud applications
• Thorough understanding of JIRA and Agile processes and environments
• Mastery of UX design and design thinking principles
• Ability to ensure that digital deliverables meet business requirements by leading the delivery production line (development, testing and implementation)
• Ease managing project workflows and deadlines with an emphasis on both quality and timely delivery
• Strong information presentation (visual and written) skills
• Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
• Problem-solving and adaptability skills– able to think on your feet
• Design portfolio that demonstrates problem-solving for digital experiences and good branding aesthetics

Responsibilities

• Design simple, elegant, data-driven, user-centric interfaces that delight SMB lenders
• Define the user experience for our digital product, including the creation of process artifacts such as Personas, User Journeys, Information Architecture, Interaction patterns, task flows, sketches, wireframes, Visual Design, etc
• Develop product UI/UX ideas based on customer audience interests
• Identify and solve UI/UX problems for Verifiers on the platform (Ocrolus East and U.S.)
• Build functional prototypes to validate and test your designs
• Look for opportunities to solve problems in unique and innovative ways
• Help maintain visual and brand consistency between all products and platforms
• Collaborate with stakeholders and multi-functional teams through ideation and brainstorming exercises to translate business goals into unique product experiences
• Familiarity with Design Sprints or other standard UX workshops

Preferred Qualifications

• Positive attitude
• Adaptable
• Curious and Inquisitive
• Patient problem solver