Product Designer

Summary

Join PandaDoc's dynamic Usability Team as a Product Designer and transform complex workflows into seamless user experiences. You will design innovative solutions enhancing user satisfaction and platform performance, collaborating with multidisciplinary teams. This role involves conducting usability research, applying design methodologies, and improving communication skills. You will develop functional layouts, craft user journeys, and contribute to the design system. The ideal candidate possesses a strong product portfolio, diverse research methodologies knowledge, and excellent communication skills.

Requirements

• You have a strong product portfolio
• Knows diverse customer research methodologies
• Recognize how solving real user problems positively impacts the business
• Know the value of not only data but also looking beyond numbers
• Good interpersonal and communication skills — your colleagues enjoy working with you
• Capable of formally presenting to an audience in a clear, compelling manner
• Verbal and written English skills are at an upper-intermediate level

Responsibilities

• Proactively conducts usability testing and analyzing its results
• Facilitates usability testing and interviews, and takes detailed notes during sessions
• Capable of creating common research tools on their own: interview scripts, personas, customer journey maps, and research reports
• Conducts research and applies design methodologies with some autonomy
• Begins to understand the importance of each stage in the design process, from ideation to prototyping and user feedback
• Engages in more effective verbal and written communication, improving clarity and persuasiveness
• Starts to facilitate small group discussions and contributes to team meetings with confidence
• Develops functional and flexible layouts seamlessly extending across various products
• Balances type and color, creating visually appealing interface designs that articulate product capabilities
• Evolving inclusion of motion demonstrates growing independence in enhancing user interaction
• Crafts user journeys expressing product behavior aligned with user needs and basic workflows
• Prototypes with design system components and meaningful data for interaction validation
• Demonstrates confidence in using and complying with the design system
• Clearly understands when to introduce custom components and styles, justifying the decision
• Successfully contributes to the design system periodically
• Experienced in creating local components or component libraries independently

Benefits

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self-care days
• A competitive salary