Product Designer

Summary

Join PlayOn as a Product Designer and lead the charge in shaping the fan experience on GoFan, the leading platform for high school digital ticketing. You will work across the entire product lifecycle, collaborating with PMs, engineers, and go-to-market teams. Your responsibilities include improving purchase conversion and fan experience, increasing revenue through upselling and cross-selling, designing scalable UI for schools, and contributing to platform-wide consistency. You will own the end-to-end fan experience on GoFan and design intuitive, mobile-first flows. You'll incorporate user feedback and data to iterate and improve the experience. This role requires strong product instincts, sharp UI skills, and a focus on user outcomes.

Requirements

• 3–5 years of experience in product design, with a portfolio that demonstrates intuitive interaction design and polished UI
• Proficiency in Figma and a strong understanding of modern design tools, systems, and workflows
• Experience designing for mobile-first, multi-platform products (native apps + responsive web)
• The ability to balance edge case handling, speed to market, and visual consistency
• Comfort working in fast-moving cross-functional teams with evolving product strategy
• A collaborative mindset and ability to partner effectively with other designers to create cohesive, user-centered experiences
• Clear communication and documentation skills that support thoughtful handoff and cross-team alignment

Responsibilities

• Improve purchase conversion and fan experience through better checkout flows and mobile interactions
• Help increase revenue by shaping new upsell and cross-sell moments during the ticketing journey
• Design flexible and scalable UI for schools to configure events and manage ticketing operations
• Contribute to platform-wide consistency and usability as part of our broader design system evolution
• Own the end-to-end fan experience on GoFan, including ticket purchase, redemption, and event discovery across web and native apps
• Design intuitive, mobile-first flows that balance usability, conversion, and platform consistency
• Partner closely with PMs, engineers, and GTM teams to shape scalable solutions for both fans and school event staff
• Deliver responsive mockups, clear interaction specs, and thoughtful documentation that support efficient handoff and high-quality implementation
• Incorporate user feedback, data, and business goals to iterate quickly and continuously improve the experience

Benefits

• Multiple medical insurance plans to choose from
• Dental, vision life and disability insurance
• Employee Emergency Fund
• Company equity (stock options)
• Open PTO policy
• 401K plan with company match
• Hybrid/flexible work environment