Product Designer

Summary

Join Zappi, a rapidly growing SaaS platform assisting Fortune 500 companies in pre-testing creative content. As a Product Designer, you will be a key member of product teams, shaping the long-term vision and collaborating with various departments. You will own product design execution across the entire lifecycle, from initial concepts to high-fidelity interfaces. The role demands strong design skills, experience with design tools, and proficiency in user research. Zappi offers a collaborative and supportive environment with excellent benefits, including a competitive salary, unlimited holidays, private medical healthcare, and various professional development opportunities. The company boasts a positive and inclusive work culture, recognized by numerous awards.

Requirements

• Experience & Design Proficiency: Over 4 years of experience as a product designer with strong theoretical and practical design skills; up-to-date with current components, patterns, trends, technologies, and research
• Tool Expertise & Design Systems: Expert in Figma and proficient with various design tools; experienced in creating, maintaining, and extending design systems and component libraries
• User-Centered Problem Solving: Ability to simplify complex, data-heavy scenarios into user-friendly solutions; skilled in data-driven design, conducting user research (including interviews and testing), and clearly communicating insights
• Interaction, Information & Content Design: Proficient in interaction design, information architecture, and information design; experienced in UX copywriting and content design
• Agile Experience & Cross-Functional Collaboration: Familiarity with working in an agile product environment; proven ability to work effectively within a product team, including product managers, engineers, and QA specialists
• Technical Understanding & Consistency Advocacy: Knowledge of front-end frameworks and development technologies, understanding their implications for design feasibility; champion for platform consistency, ensuring alignment across disciplines and teams
• Communication & Facilitation Skills: Excellent at presenting and explaining ideas and findings; ability to inspire and motivate during design sessions and workshops, ensuring accurate implementation of solutions
• Data Analysis & Product Lifecycle Management: Experience leveraging qualitative and quantitative data for insights; proven track record of delivering value swiftly, overseeing products through their lifecycle, measuring success, and iterating continuously
• Accessibility Awareness & Industry Experience: Understanding of accessibility guidelines and their practical application in design; experience in the market research or tech industries is a plus

Responsibilities

• Own and Execute Product Design: Lead UI, UX, and service design across the entire product life cycle—Discovery, Analysis, Build, and Usage—producing designs from early-stage wireframes and prototypes to high-fidelity interfaces
• Deliver Seamless User Experiences: Create connected experiences using consistent design systems and common UX patterns, balancing user needs with commercial goals to extract early value for tactical gain
• Research and Validate Designs: Conduct thorough discovery of problem areas and customer pain points using qualitative and quantitative research, including user research and usability testing, to inform designs, validate decisions, and enhance the customer journey
• Develop and Maintain Design Systems: Define, evolve, and maintain design systems and component libraries, collaborating with engineers to ensure correct implementation
• Collaborate Cross-Functionally: Work with product managers, engineering managers, and quality assurance as part of a cross-functional team to define team roadmaps and goals
• Manage Multiple Projects: Balance workload and priorities across multiple concurrent projects

Benefits

• Salary range £55k-65k per annum. Salaries are benchmarked annually
• One company-paid mental health day of rest every quarter (these are pre-scheduled, so the entire company can take the same days off regularly to reset)
• Unlimited holidays – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but set a minimum of at least 20 days per year plus national holidays
• Private medical healthcare cover
• Group risk, life & disability contributions
• Flexible working arrangements, including remote (unless otherwise specified)
• Thoughtfully designed offices to support both individual work and collaboration without interrupting others
• Support setting up your home office, if appropriate (chair + desk, etc)
• Wellbeing benefits such as free yoga and access to trained therapists / counsellors
• Tailored personal development through training allowances, coaching, mentorship and career frameworks