Product Designer II

Summary

Join Housecall Pro as a Product Designer II and play a key role in designing a user-friendly communication suite for our customers. You will focus on enhancing phone, text, and email experiences, collaborating with product management, designers, and engineers. This role requires 3+ years of experience designing for SaaS products, a Bachelor's degree or equivalent, and a strong portfolio. You will design intuitive experiences, advocate for customer needs, conduct user research, and present design concepts. Housecall Pro offers a generous benefits package including medical, dental, vision, life, disability, 401(k), paid holidays, flexible PTO, equity, tech reimbursements, and more. We are a rapidly growing startup with a culture focused on innovation and employee growth.

Requirements

• 3+ years of experience designing for SaaS products, focusing on communication tools - including integrated experiences for phone, text, and email
• Bachelor's degree in a related field or equivalent work experience
• Portfolio that highlights design patterns and product architecture you have created or largely contributed to
• Knowledge of design patterns and technologies for web, iOS, and Android
• Understand accessibility guidelines

Responsibilities

• Design simple and beautiful experiences that combine phone, text, and email features to make a measurable difference in the lives of our Pros
• Advocate for the customer’s needs while balancing the goals of the business
• Facilitate and participate in user research and testing. You’ll use the synthesis of this work to continually evolve the work to be above and beyond best in class
• Shape and expand the user experience, interactions, and user interface through user flows, information architecture, sketches, wireframes, and visual design
• Present and communicate concepts and design rationale to team members and stakeholders
• Innovate and strengthen design principles and repeatable patterns
• Inspire the team and our customers by bringing new ideas and visual experiences to the table and defining next-generation interfaces
• Provide guidelines and documentation that connects and resonates with the teams building our products, ultimately shipping a wonderful and easy to use product

Preferred Qualifications

• You are naturally drawn to becoming a subject matter expert in your area of focus, while understanding the whole ecosystem
• Have relentless attention to detail that leads to shipping pixel perfect UI. Design doesn’t end in Figma
• Expertise in best in class communication design patterns, including interactivity, motion and accessibility
• A strong, opinionated design perspective, open to constructive input
• You care about the details and the craft of your designs and how those designs get translated on a deep level
• A perpetually curious mindset

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements