Hospitable.com is hiring a
Product Engineer, AI

Summary

The job is for a Laravel engineer to join Hospitable.com's AI team, focusing on improving the product and customer operations. The company is remote-only and offers competitive salary, equity, benefits, and time off.

Requirements

• 3+ years software engineering experience, with a focus on backend
• Significant experience with Laravel, PHP 8.1+, MySQL, and testing pipelines in a deployed web application used by paying customers
• Experience with shipping production-ready AI products to paying customers using OpenAI APIs, function calling, and RAG

Responsibilities

• Partner with product, sales, customer success, and other engineers to develop and ship features that solve the right problems
• Build valuable, product-changing AI features that improve our customers' business operations
• Build magical user experiences, which are both simple for customers to use and simple for other engineers to understand and maintain
• Iterate on launched features based on customer feedback
• Actively seek out opportunities to innovate
• Integrate multiple third-party services, often in an asynchronous logic flow
• Creatively solve issues presented by lots of moving parts at scale
• Work within our ‘majestic’ monolithic codebase and few micro-services, all sitting on a Kubernetes-powered infrastructure-as-code stack
• Implement and use observability tooling to track and debug post-deployment
• Seek out and remedy performance issues, high resource usage, and other technical problem areas that have the most impact on business operations and customer experience

Preferred Qualifications

• Experience with fine-tuning SOTA open-source models (Mistral, Llama3) would be a lovely bonus
• Shipping' mentality - you get kicks from seeing real customers using your features, receiving feedback from them and iterating/improving on it
• Exceptional communication skills - especially written. We are a remote-first, fully distributed company. Most communication happens on Slack and Notion
• An eye for testable, maintainable, and intuitive code, but also
• Your compass points towards customer and business value, over perfect code (if such a thing exists)
• The ability to think through non-obvious usage scenarios and explore ripple effects within complex systems
• High degree of empathy both toward customers and teammates
• Self-motivated and able to make decisions when surrounded by uncertainty. You don’t require a support system to maintain momentum
• Experience with query optimisation and queue/job-centric backends is a plus
• Experience with support engineering and communicating with stakeholders who are impacted by your work

Benefits

• The total budget for this role is within $106,448.40 - $134,450.00 depending on the cost of living in your location
• We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation
• Extra incentive into our equity with RSUs (through our $HOST token ) which could range from $47,310.40 to $53,780.00 (not tied to location or status)
• 35 days off per year, encouraged (including self-serve public holidays) and parental leave
• Mental-health and emotional support with therapists on call through Slack
• Recognized on Inc’s list of Best Workplaces for 2023