Product Launch Manager

Summary

Join Unit4, a fast-growing cloud company revolutionizing ERP software, as a Product Launch Manager. You will implement and improve scalable launch processes, ensuring new products and updates reach the market effectively. Collaborate with Product Management and other teams to foster cross-functional collaboration and drive launch excellence. As part of the CPTO Delivery Operations team, you'll optimize the software delivery lifecycle and improve the customer experience. You will design, optimize, and drive adoption of launch management processes, provide visibility into launch plans, and ensure continuous improvement through feedback analysis. This role requires strong project management skills, cross-functional collaboration, and a passion for continuous improvement.

Requirements

• 3-5 years of experience in a Product, Go-to-Market, or Customer Success function
• A higher education degree, preferably in business or technology
• Proven track record in project, program, or delivery management, preferably in the software industry
• Experience in launching products to market, either as a contributor or facilitator, ideally in the software industry
• Strong facilitation skills, with the ability to foster collaboration, drive progress through servant leadership, and enable improvement through coaching
• Solid understanding of the end-to-end software delivery lifecycle and go-to-market strategies in a SaaS business
• Experience with process design, implementation, and improvement
• Excellent written and verbal communication skills in English, with the ability to effectively engage with various stakeholder groups
• A customer-first mentality, with a passion for ensuring exceptional product delivery
• Ability to thrive in a fast-paced environment and adapt to change

Responsibilities

• Facilitate the planning and execution of product launches through cross-functional projects, following a standardized launch management approach
• Foster collaboration across Product & Technology, Go-to-Market, and Customer Success teams throughout the launch management cycle, removing impediments and accelerating feedback loops
• Identify and manage launch-related risks, issues, dependencies, and changes to plans
• Support the rest of the Product Operations team with ongoing initiatives and projects
• Design, optimize, and drive adoption of launch management processes as part of Unit4’s end-to-end software delivery methodology, in collaboration with the broader Delivery Operations team
• Drive launch management excellence through industry best practice, coaching launch project teams to secure successful process adoption and fostering a culture of continuous improvement
• Provide visibility into launch plans, schedules, and status, ensuring stakeholders have a single and consistent source of truth
• Ensure launch feedback is gathered, outcomes measured, and effectiveness analyzed to enable continuous improvement

Benefits

• A culture built on trust - giving you the freedom and autonomy to be successful
• Balance - with our uncapped time off policy, remote working opportunities, and Global Wellbeing Days when the whole company can switch off and prioritize well-being
• Talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
• A commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet
• A safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4