ShopBack is hiring a
Product Management Intern, Internship - United States

Summary

The job is for an intern in the Product Management team at ShopBack. The role involves working closely with senior product managers and various stakeholders to identify factors affecting product performance, provide analytics support, champion a better user experience, capture requirements from different stakeholders, and be proactive with self-learning.

Requirements

• Able to document, clarify, and break down processes into logical steps. Able to communicate these processes effectively either in written format or flow charts
• Has the ability to problem solve by breaking-down a problem into its component parts
• Capacity to communicate succinctly, with clarity and thoughtfulness
• Is able to provide actionable feedback on user interface and user experience designs
• Is able to interpret data and identify patterns to make hypothesis-driven decisions
• Is proactive with self-learning by reading documentation and seeking out domain experts
• Able to commit for a minimum of 6 months, full time
• Proficient in using SQL and familiar with software development processes is a plus

Responsibilities

• Work with product managers and commercial partners to identify factors affecting product / feature performance and growth
• Refine KPIs, success metrics etc. to track product performance by deconstructing product strategy, goals and value propositions
• Provide analytics support to product initiatives in your associated business functions including creating business cases to justify taking or not taking actions
• Champion a better experience for users by being the voice of users with the insights you generate, collectively shaping & prioritizing feature decisions with quantitative input, and taking a sense of ownership on metrics and tracking to improve UX
• Collaborate with PMs and local commercial partners to explore, recommend and drive alternative solutions end to end based on use cases and prioritization
• Capture requirements from different stakeholders for new features, providing both a summary and the detail to ensure those features are successful

Benefits

• Hybrid working benefit
• Transparent career progression paths and learning opportunities
• Candid, open and collaborative culture
• Talented and driven teammates across the world
• Fun-filled activities and celebrations all year round