Remote Senior Product Manager, Internal Tools

Summary

Join Headway's growing team as a Senior Product Manager to lead the development of our Internal Tools platform. You will empower internal teams with tools that streamline workflows and improve the patient and provider experience. Partnering with Engineering, Operations, Data, and Design, you'll build intuitive and scalable tools, leveraging AI to drive efficiencies. This is a new team, offering the opportunity to define strategy and build a team from the ground up. The ideal candidate has 5+ years of experience building internal tools and excels at translating technical concepts for non-technical teams. Headway offers a competitive salary and comprehensive benefits package.

Requirements

• You have 5+ years of product management experience building internal tools, data platforms, or other internal infrastructure
• You enjoy being a platform PM, jamming on technical concepts with your team, and pushing for technical quality
• You enjoy being the translation layer between technical and non-technical teams, and driving alignment between them
• You are a master at digging into data, defining clear goals, running toward them & bringing your team along the way

Responsibilities

• Develop a vision and strategy for our internal tools team to support Headway’s growth and evolving business needs
• Deliver exceptional tools for teams across Headway by translating requirements into features that address pain points and drive operational efficiency
• Identify opportunities to leverage AI and machine learning to optimize workflows and enhance productivity
• Create feedback loops with internal teams to gather insights, iterate on solutions, and keep internal tools aligned with Headway’s evolving needs
• Facilitate the smooth rollout of tools through training, documentation, and communication

Preferred Qualifications

• Comfortable defining and executing a 0-to-1 strategy
• Passionate about building exceptional platforms for internal customers
• Excited to explore the latest technology in the space

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development