Product Manager II, Platform Billing

Summary

Join HashiCorp (an IBM subsidiary) as a Product Manager specializing in HCP's billing experience. This crucial role involves collaborating with various teams to support product launches, pricing adjustments, and cloud portfolio growth. You will own the roadmap for core billing capabilities, manage stakeholder expectations, conduct discovery activities, and create detailed product requirement documents. Success requires strong product management experience, technical understanding, user empathy, and attention to detail. This remote position offers a competitive salary.

Requirements

• 5+ years of product management experience
• Tech Conversance—Comfort quickly building an understanding of technical products and engaging in conversations with subject matter experts about them
• User Empathy—Curiosity about the root cause of frustration, mistakes, or misunderstandings, and follow through on addressing them
• Drive to Simplify—Shape common, simple, coherent solutions from complex, possibly divergent inputs
• Strong Attention to Detail
• Love of Numbers—Comfort with math, spreadsheets, and optionally SQL
• Adaptability—Ability to thrive in a dynamic environment

Responsibilities

• Own the roadmap for core billing capabilities by considering input from teams who offer products on HCP, marketing, customers, leadership, and others—balancing short-term needs, long-term capabilities, process improvements, and reliability enhancements
• Manage expectations of diverse internal stakeholders who depend on platform billing’s work for their own initiatives and priorities
• Conduct discovery activities on core-billing related requests to understand the right underlying problems to solve, which may include user research, stakeholder interviews, and reviews of existing approaches in our market
• Write detailed product requirement documents that articulate the right problem to solve, setting context for implementation
• Collaborate with Engineering, Design, peer PMs, IT, Business Planning, Revenue Operations, Support, and Sales on defining and implementing the right solution
• Enable go-to-market by contributing to internal enablement and customer-facing collateral

Preferred Qualifications

• Humility
• Pragmatism
• Explain complex ideas simply
• Written, verbal, and visual communication skills
• Reflective
• Responsible and takes ownership over work
• Prior experience in the cloud platform infrastructure, payments, or usage-based billing spaces

Benefits

• #LI-Remote
• $165,800 — $195,000 USD (SF Bay Area / NYC)
• $152,000 — $178,800 USD (California (excluding SF Bay Area), New York (excluding NYC), Seattle Metro, Denver / Boulder Metro, Washington D.C., or Maryland)
• $138,100 — $162,500 USD (Colorado (excluding Denver / Boulder Metro), Illinois, Minnesota, or Washington (excluding Seattle Metro))