Remote Product Manager-Web & Mobile Solutions

Summary

The job is for a Product Manager in web and mobile solutions at Tillster, a global leader in digital ordering and customer engagement solutions. The role involves managing development of branded commerce and engagement solutions, engaging customers and stakeholders, collaborating with various teams, testing and monitoring user satisfaction, leading client product enhancements, creating documentation, and working in an Agile/Scrum environment.

Requirements

• 3+ years’ experience as a product manager/product owner for consumer, e-commerce, web and/or mobile applications
• Experience in a SCRUM/Agile environment writing epics and stories as a product owner
• Knowledgeable, and hands-on expertise in business process and data analysis, functional design, modeling, product development processes, software testing, shipping products from start to finish, execution of product roadmaps, writing and publishing release notes and product feature documentation
• Customer focused with high quality standards
• Excellent written and oral communication skills
• Strong preference for candidates with experience working directly with or in a consultative role with a SaaS based, e-commerce organization
• Bachelor’s degree in relevant field of work
• Ability to travel as business needs demand

Responsibilities

• Define and manage the development of branded commerce and engagement solutions on web and mobile applications
• Actively engage customers and key stakeholders to drive business requirements definition
• Assess and manage scope of work, decomposing high level business requirements into epics and stories
• Collaborate with sales, account management, marketing, design, data analytics, and engineering throughout the client product development lifecycle
• Keep stakeholders informed of progress; ensure executive sponsors and others are aware of any potential roadblocks or inability to deliver as committed
• Test and monitor for customer and user satisfaction, resolve issues through process analysis, application activity, reviews, and customer feedback
• Lead client product enhancements process through review, prioritization, product development milestones, product launch, and results measurement
• Create user training and on-going support documentation, and facilitate training sessions
• Work both independently and in a team setting while delivering high quality work in a consistent manner in an Agile/Scrum environment

Benefits

• Expected base salary range $105,000 - $130,000
• Equity: All employees within the U.S. are eligible to participate in the Stock Option Plan
• Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits
• Holidays: The company observes ten (10) paid holidays per calendar year
• Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years
• Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan
• Education, Learning & Development: We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities