Product Owner, Order-to-Cash

Summary

Join Contentsquare's Information Systems Department as a Product Owner to manage Order-to-Cash (O2C) solutions. You will lead the product backlog, collaborate with finance teams, prioritize tasks based on ROI and risk, and write specifications for technical teams. This role requires at least 5 years of experience as a product owner, business analyst, or similar, including 3 years in O2C and customer billing. You'll need ERP experience, strong communication skills, and the ability to work effectively in an international company. Contentsquare offers competitive benefits, including flexible work arrangements, generous paid time off, parental leave, wellbeing allowances, stock options, and employee resource groups.

Requirements

• You have at least 5 years experience as product owner, business analyst, consultant or project manager
• Including at least 3 years experience working with order-to-cash and customer billing processes
• You have demonstrated experiences in ERP with multiple systems interfaced like CRM
• You are familiar with collaborating with finance
• You have great communication and interpersonal skills, with the ability to collaborate effectively with business or technical teams
• You are autonomous, proactive and you have excellent problem-solving skills, with the ability to challenge needs in order to develop effective solutions
• You are a team player, passionate, open minded but you know how to say “no”
• You speak English fluently and ideally French
• You have experience in international company

Responsibilities

• Lead and manage the product backlog to build new features, configurations, interfaces between systems, and set up new applications
• Partner with business teams, in particular finance Business Process Owners (BPO) to capture and analyze requirements
• Prioritize product backlog based on return on investment, efficiency gain, risk mitigation, compliance, etc
• Write specifications or user stories with scenarios and/or acceptance criteria for the tech teams (internal or external)
• Monitor the build and validate the deliveries of the technical teams
• Become the digital expert of the order-to-cash processes of Contentsquare and act as a facilitator for business team
• Rely on tech teams defining the best solutions to meet business needs and sustainable architecture
• Participate to O2C daily smooth operations via ticketing process, user support, issue troubleshooting, training
• Keep up to date guides and documentation
• Participate to continuous improvements of practices

Preferred Qualifications

• Experience with customer billing in SAAS company
• Experience with Workday Finance
• Experience with Salesforce

Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Immediate eligibility for birthing and non-birthing parental leave
• Wellbeing and Home Office allowances
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options, allowing them to share in the company’s success
• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• And more benefits tailored to each country