Business Systems Analyst

Summary

Join Samsara's Business Systems team as a Business Systems Analyst and become a key player in optimizing our Finance and ERP (NetSuite) systems. You will collaborate with various departments to solve business challenges, implement best-practice solutions, and drive system configuration within NetSuite. This role requires strong analytical skills, experience with NetSuite and related systems, and a proven ability to lead projects. The ideal candidate possesses a solid understanding of financial processes, particularly procure-to-pay, order-to-cash, and record-to-report. This remote position offers a competitive compensation package and benefits, including flexible working arrangements. Samsara fosters a culture of growth and collaboration, providing ample opportunities for career development.

Requirements

• Bachelor's degree or comparable work experience
• 3+ years of relevant experience with the Netsuite platform
• Experience with designing and supporting integrations between Netsuite and other business systems (for example Salesforce, Concur, Expensify, Avalara, Vertex, Zip, Coupa, etc.)
• Experience leading multiple NetSuite projects
• Understanding of key financial business processes (Emphasis on Procure-to-Pay,  Order-to-Cash, and Record-to-Report, additional modules are a plus!)

Responsibilities

• Identify and collaborate effectively with key ICs and leaders across Finance, IT, Sales, Supply Chain, Operations, FPA, and more to solve key business challenges through implementing best practice solutions which can include process change, configuration, and/or customization
• Perform complex business and systems analysis work to provide forward-thinking, long-term technical solutions. Understands business processes and solutions agnostic of specific systems and can document and articulate outcomes to both IT and business users as needed
• Participate in cross-functional requirement sessions to elicit, document, and define business requirements to identify functional scope for enterprise-size projects.  Able to identify unspoken/ conflicting requirements and drive meaningful change even going against the grain (as needed)
• Drive design and system configuration within NetSuite, and other key financial systems
• Prepare and review documentation for current processes, pain points, and assumptions for finance systems and continuously identify opportunities that will streamline workflows and processes within accounting
• Draw from your experience to recommend changes in development, maintenance, and system standards that improves the team and our users’ experience while delivering long-term scalability
• Assist in the ongoing administration of NetSuite and other finance systems as part of a team effort -- create/ modify user roles and permissions, item configuration, workflows, custom fields, custom records, dashboards, advanced templates, multibook entities, searches, reporting changes, related administration duties, etc
• Maintain our critical business systems: coordinate system upgrade activity, respond to issues and incidents, and provide day-to-day administration of the critical business systems that drive our global finance operations
• Support for key month/quarter-end close processes (on call)
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Netsuite ERP certifications and/or CPA
• Experience working with systems that handle sensitive data and with SOX controls and change management processes
• Experience working with multiple implementations or enhancements within NetSuite
• Has worked with standard costing and serialized inventory
• Proficient in accounting, from T accounts to double entry bookkeeping to multi-entity multi-currency consolidation and beyond
• Experience with integration tools (e.g. MuleSoft)
• Work ethic: You do what it takes to make a project go well. You are equally comfortable taking personal ownership of a task as delegating it
• Prior knowledge and experience working in sprints and following Agile methodology
• Able to handle ambiguity and work effectively in a fast-paced and fluid environment for a mid to enterprise-sized organization
• Experience with SaaS Billing Addons and Advanced Revenue Management

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund