Production Engineer

Summary

Join Smile Digital Health, a leading health data platform company, and contribute to our mission of #BetterGlobalHealth. As a Software Developer, you will maintain and develop core software components, collaborating with various teams to gather requirements and implement solutions. You will be involved in diagnosing and resolving customer issues, mentoring junior developers, and participating in major incident response. The role requires strong problem-solving skills and experience with HL7 (V2, FHIR). Smile Digital Health offers a remote work environment, flexible time off, competitive salary and benefits, and professional development opportunities.

Requirements

• 5+ years of experience with Software Development
• Successful completion of coding camp / diploma / undergraduate degree
• Experience with developing software applications, unit and functional test practices
• Experience in end-to-end feature development
• Experience building complex systems
• Experience in HL7 (V2, FHIR) is required

Responsibilities

• Analyzing and evaluating requirements and proposing high level design and technical solutions to issues that arise from internal and external customer issues
• Analyzing solutions to ensure that they will be interoperable, performant and maintainable
• Working with Tier 1 and Tier 2 support teams to diagnose and correct issues raised in customer incidents
• Collaborating with coredev and client solutions teams to ensure any fixes from the support team meet core and customer technical/architectural requirements
• Support the mentoring of Tier 1 and Tier 2 Service Desk staff and other developers on technical guidelines, functionality, debugging, performance and operational procedures and troubleshooting techniques and serve as their technical mentor
• Participate in major incident response teams
• Ensure relevant documentation is kept up to date
• Ensure relevant frameworks are kept up to date
• Research technologies that will be used in new and existing modules of the solution
• Work closely with all areas of the business to gather product requirements and design, implement and test components of the system
• Advise and provide input into good technical design and industry trends
• Ability to analyze and solve problems, identify issues and apply or implement solutions
• Responsible for mentoring, coaching and leading less experienced (junior/co-op) Developers
• Analyze and evaluate requirements and propose high level design and technical solutions at all stages of development
• Break down work for other team members and be the go to person for project issues/status
• Propose new techniques and technologies for software development
• Responsible for coding standards of the team/department
• Responsible for tools and frameworks used by the team/department
• Comply with the privacy, security and confidentiality policies
• Hold all confidential information in trust and strict confidence and ensure that it shall be used only for the purposes required to fulfill employment obligations, and shall not be used for any other purpose, or disclosed to any third party

Preferred Qualifications

Experience with Hibernate, Spring, REST web services, Git is an asset

Benefits

• Remote Work Environment
• Flexible Time Away From Work Policy including PTO, Personal and Sick Days
• Competitive Salary and Health/Medical Benefits
• RRSP/TFSA/401K Employee Contribution
• Life and Disability
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning