Software Engineer, Production Engineering

Figma
Summary
Join Figma's Production Engineering team as an experienced Engineer to scale and drive initiatives supporting Figma's production engineering efforts. You will work closely with the engineering team to define standard methodologies and goals around reliability, durability, scalability, and performance. Responsibilities include addressing operational challenges, debugging production issues, participating in design and production reviews, planning for infrastructure growth, and operating and maintaining AWS infrastructure. The ideal candidate has 5+ years of Software Engineering experience operating infrastructure components/services at scale, experience managing infrastructure services in AWS, and a proven ability to diagnose problems in complex systems. This full-time role can be based in a US hub or remotely in the US. Figma offers a competitive benefits package including health, dental & vision, retirement, parental leave, mental health & wellness benefits, PTO, and more.
Requirements
- Have 5+ years of Software Engineering experience operating infrastructure components / services at scale. You have a proven grasp of Computer Science fundamentals and have a strong interest in distributed systems
- Have experience managing infrastructure services in AWS, Microsoft Azure or Google Cloud
- Have a track record for being able to diagnose problems within complex systems
Responsibilities
- Work closely with the engineering team to define standard methodologies and goals around reliability, durability, scalability, and performance
- Address common operational challenges through better telemetry and by building tools / services
- Debug production issues across services and levels of the stack
- Participate in design reviews and production reviews for new features, products or infrastructure components
- Plan for the growth of Figmaβs infrastructure
- Operate and maintain AWS Infrastructure
Preferred Qualifications
- Have excellent problem solving skills and technical communication skills. You use a systematic and thorough approach. You think from first principles and have a bias for action. Are driven by impact. You are willing to work on grungy problems if they have a high impact on the business or the health of the infrastructure
- Care deeply about the quality of the software / systems you build. You have an artisan mentality and are always looking to improve your craft. At the same time you are able to strike the right balance between idealism and pragmatism
- Demonstrated unwavering commitment to operational security and best practices
Benefits
- Health, dental & vision
- Retirement with company contribution
- Parental leave & reproductive or family planning support
- Mental health & wellness benefits
- Generous PTO
- Company recharge days
- A learning & development stipend
- A work from home stipend
- Cell phone reimbursement
- Sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles
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