DNAstack is hiring a
Program Manager

Summary

Join our team as a Program Manager at DNAstack, where you'll lead external projects and collaborate with internal teams to support genomics and health research. As a hybrid role, you'll have the flexibility of remote work in Toronto. We're looking for an organized and resourceful individual with strong communication skills and experience in project management.

Requirements

• Excellent written and verbal communication
• Excellent collaboration and relationship building
• Extremely organized with strong attention to detail
• Self-driven and able to work independently, while also being able to lead teams
• Proactive problem solver
• Forward thinker and self-starter who thrives on new challenges and adapts quickly
• Able to lead tasks with limited historical references available
• Able to manage large, complex projects and multiple projects simultaneously
• University degree, preferably in sciences and/or business
• 3-7 years of project management experience, ideally within a B2B or SaaS environment
• Prior experience in a customer-facing role and managing external stakeholders

Responsibilities

• Manage external projects including overseeing progress on contracted deliverables and responding to client inquiries
• Liaise with internal product, engineering and design teams
• Lead external communications with clients
• Facilitate weekly external and internal meetings, including preparing agendas and presentations, taking minutes, and sending summary communications
• Manage project budgets and prepare external reports and invoices
• Identify potential risks and work with internal team to enact mitigation strategies
• Coordinate execution on decisions and action items
• Work with Director of Partners and Programs to support and develop best practices project management
• Embed customer success practices within all aspects of project management
• Leverage software to support project delivery and relationship management, e.g. ClickUp
• Take on additional initiatives of interest

Preferred Qualifications

• Prior experience working with product and/or engineering teams
• Previous employment within a startup
• Knowledge expertise in technology, data sharing, genomics, or bioinformatics an asset
• Experience using Google Suite, Slack, ClickUp

Benefits

• Three weeks vacation
• Unlimited sick days
• Health, dental and vision coverage
• Career development and learning support
• Remote friendly with flexible hours
• Opportunity to participate in DNAstack’s Employee Stock Option Program