Project Manager

Summary

Join AssistRx, Inc. as a Project Manager and become a key member of the PMO Team, reporting to the Director of Program Management. You will lead client software implementation projects, collaborating closely with Product Management to identify opportunities and develop solutions. This critical role involves managing software implementations from initiation to closure, working on diverse projects, and interacting with clients and internal teams. The ideal candidate is detail-oriented, adaptable, skilled in relationship building, and thrives in a fast-paced environment. You will have a significant impact on business processes and company success. This highly technical position demands accountability for product quality and the ability to motivate and mentor cross-functional team members.

Requirements

• Proven, hands-on experience successfully implementing SaaS and/or enterprise software applications
• A working knowledge of pharmaceutical, special pharmacy, hub or related industries
• Direct experience in consulting for external clients
• Passion for making a different in patients’ lives and reducing the administrative burden on physician offices
• Bachelor’s Degree (preferably in Management Information Systems, Computer Science, Business or related discipline)
• 3-5 years of experience successfully managing complex software projects, including client facing projects
• Ability to plan, direct, and deliver outstanding presentations
• Excellent written and verbal communication skills
• Impeccable organizational skills and attention to detail
• Exceptional interpersonal and teamwork skills. Capable of understanding a broad range of viewpoints and building consensus
• Ability to multi‐task in a fast‐paced organization
• Proven experience at working independently with minimal supervision and as part of a team to complete assignments
• Flexibility and adaptability to rapid change

Responsibilities

• Effectively manage client communications and expectations
• Own the customer relationship – function as primary point of contact during implementation, and maintain position as trusted advisor to clients
• Define implementation projects, execute tasks, complete deliverables, coordinate staffing, and monitor and report results
• Develop and deliver training
• Able to function as subject matter expert in order to collect complete and accurate business requirements from clients
• Work as a team player and leader in order to effectively coordinate across functional teams
• Collaborates with Product Management to balance product vision and voice of customer in order to recommend and deliver best-in-class solutions
• Presents project statuses to executive team
• Works closely with Business Analyst to ensure that all documentation accurately reflects client needs and clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc)
• Manages issues, risks and changes using appropriate and agreed upon processes
• Coordinate estimation of development effort
• Plan milestones, track progress, prioritize bug reports
• Coordinate training for team members
• PM needs deep technology skill set
• Understands, sFTP, API’s
• File formats
• Unique GUID’s
• Integrations
• HTML
• Specialty Pharmacy

Preferred Qualifications

• A self-starter who can thrive in a fast-paced environment with minimal direct supervision
• Highest ethical standards and personal integrity
• Good data, business, and financial analysis skills
• Superior communications skills, both verbally and in writing
• Proficiency with MS Office suite, including Word, Excel, Outlook, PowerPoint, Project
• Agile software development experience preferred
• Specialty pharmacy industry experience preferred

Benefits

• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance