Project Manager

Summary

Join KnowBe4 as a Project Manager (Courseware) and coordinate and facilitate individual projects and administrative tasks, including managing projects from initiation to delivery, communicating with internal and external customers and resources, gathering requirements, developing schedules, mitigating risks, and ensuring on-time and on-budget project delivery. You will prioritize in a fast-paced environment, consult with other teams on courseware processes, collaborate to maintain quality standards, and ensure accurate and timely project data. You will also foster productive working relationships, contribute to diverse and inclusive content creation, and ensure WCAG 2.0 compliance. This role requires project management certification or equivalent experience, at least 3 years of relevant experience (preferably in eLearning), proficiency in G Suite and MS Office, and excellent communication and time management skills. KnowBe4 offers fantastic benefits including company-wide bonuses, referral bonuses, adoption assistance, tuition and certification reimbursement, and a relaxed dress code.

Requirements

• Project Management Certification or equivalent experience
• Minimum 3 years of relevant experience in project management (preferably in eLearning)
• Experience with G Suite products and MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Solid organizational skills including attention to detail and multitasking skills
• Capable of functioning in a fast-paced environment
• Excellent client-facing and internal communication skills
• Detail-oriented with excellent verbal/written communication skills; active listener
• Exceptional and demonstrated time management skills
• Capable of meeting or exceeding assigned deadlines
• Adaptability and willingness to learn
• Responsible, self-motivated, professional, energetic
• Excellent work ethic and ability to perform independently and within a team-based environment

Responsibilities

• Manage projects from initiation through to delivery
• Project management includes: internal and external customer communication, internal and external resource management; requirements gathering; schedule development; identifying and mitigating any project risks; delivering projects on time, on budget; managing the library of content assets and files
• Prioritize in a time-crunch, fast-paced environment
• Consult with other functional teams on Courseware processes, requirements and guidelines
• Collaborate across functional teams to ensure adherence to quality standards, internal processes and review of project deliverables
• Maintain project data accurate and timely
• Develop and maintain productive working relationship with other functional teams throughout KnowBe4
• Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
• Ensure content is Web Content Accessible Guidelines (WCAG 2.0) compliant so that our content is accessible to all users

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• A relaxed dress code