Project Manager

Summary

Join Masabi, a leader in fare payment revolution, as a client-facing technical Project Manager. You will implement our cloud-based fare payment platform for major transit agencies globally. Manage the entire project lifecycle, from design to long-term strategies, collaborating with system integrators and internal teams. This fully remote role (Central and East Coast time zones in the US and Canada) requires strong technical, relationship management, and negotiation skills. Experience in transit is highly desirable. Masabi offers a supportive and collaborative environment with various benefits.

Requirements

• Proven experience managing projects in complex, technical environments, including large-scale system migrations
• Familiarity with project management frameworks such as Agile, PMP, PMBOK, or Prince2, with the ability to think creatively and strategically to solve problems effectively
• End-to-end project lifecycle experience, from bid to delivery, with full responsibility for multiple projects
• Experience in managing projects with a configuration component and SaaS delivery methodology
• A creative and strategic thinker who can thrive in dynamic situations and enjoy solving complex problems
• Strong strategic-level negotiation skills within large multinational organizations
• Comfortable using tools like Microsoft or Google presentations, documents, spreadsheets, and project management solutions such as MS Project, Gantt charts, or Smartsheets
• A true team player who values strong internal dynamics and believes in the power of collaboration

Responsibilities

• Manage complex technical projects in transportation and Mobility-as-a-Service (MaaS), ensuring end-to-end system delivery with a focus on seamless execution and project goals
• Work closely with agencies to design and configure system requirements, leveraging technical expertise in the JustRide platform and a deep understanding of transit industry use cases
• Oversee multiple workstreams, including system configuration, software development, agency training, user acceptance, and launch preparations
• Collaborate with system integrators and embedded technology models within project delivery
• Manage financial and commercial aspects of project delivery, ensuring profitability and effective cost control from pre-bid to post-delivery
• Build strong executive and stakeholder relationships, fostering trust and collaboration at all levels
• Create and manage delivery schedules, negotiate critical requirements, and oversee complex senior-level relationships
• Partner with business development, account managers, and internal teams to scope requirements and define feasibility and costs for new or existing opportunities
• Represent agency interests in meetings, assess risks, and implement management strategies with effective controls and communication

Preferred Qualifications

• Interest or experience in transit or smart-city applications
• Knowledge or exposure to full fare collection systems, Mobility-as-a-Service, payment processing, or credit card transactions

Benefits

• 20 days of vacation per year (in addition to public holidays), plus the option to buy an additional 5 days of vacation each year. On top of this, our office is shut every year between Christmas and New Year, totalling a whopping 28+ days of vacation
• Private Healthcare and Life Insurance via Trinet
• Menopause support
• Training allowance of up to $1000 per year
• Choice of a workstation
• $250 per year to spend on your home office
• Ability to work for up to 3 months per year from any country in the world
• Enhanced family leave
• Fun and collaborative environment with a focus on making a difference in the world