Project Manager

Summary

Join our team as a Manager – Digital Delivery and lead the development and enhancement of world-class health, wellness, and insurance platforms. You will oversee the end-to-end delivery of digital products and platforms, collaborating with internal and external stakeholders. This role requires experience managing B2C mobile and web applications and a strong understanding of various technologies. You will utilize Agile methodologies, prioritize product features, and standardize processes for rapid expansion. The position involves working with globally distributed teams and requires strong communication, leadership, and analytical skills. This remote position offers the opportunity to contribute to a company's innovation agenda.

Requirements

• Be comfortable working with globally distributed teams
• Have proven experience managing B2C mobile and web applications
• Possess strong knowledge of API structures, mobile/web app development, SQL, cloud technologies (e.g., Azure or AWS), full-stack technologies (e.g., Java with Angular/React), and BI tools (e.g., Power BI or Tableau)
• Be proficient in creating wireframes, prototypes, data flow diagrams, and workflows
• Have an Agile mindset with a strong execution bias
• Be skilled in JIRA, Confluence, or other product management tools
• Be capable of drawing insights and communicating effectively with both technical and non-technical teams
• Possess leadership skills to guide project teams and the business community
• Have the ability to innovate and modernize traditional back-office processes
• Possess strong written and verbal communication skills
• Be detail-oriented with strong analytical and conceptual abilities
• Have the ability to balance short-term needs with long-term strategic goals
• Be trustworthy, adaptable, and capable of working in a dynamic, open culture
• Have exceptional interpersonal skills, including teamwork, facilitation, and negotiation

Responsibilities

• Oversee end-to-end conceptualization, design, development, and delivery of digital products and platforms across multiple geographies
• Drive the entire delivery process, including research, benchmarking, contracting, budgeting, business case approval, legal/compliance/risk management, partnerships, stakeholder management, user story creation, platform/app development, UAT, data analytics, documentation, go-to-market strategy, and project KPI achievement
• Ensure Agile methodologies are implemented throughout the project lifecycle
• Serve as a business advisor to technical teams during platform creation
• Collaborate with engineering teams on platform design and architecture
• Work cross-functionally with internal/external stakeholders, legal, compliance, risk teams, developers, and designers to execute the product roadmap
• Prioritize product features based on business needs and constraints
• Standardize and modularize processes to enable rapid go-live and expansion to new geographies/products
• Assess market potential and introduce innovations aligned with business needs
• Represent the organization in regional and global forums, contributing to the innovation agenda
• Promote digital adoption internally and externally
• Oversee technology evaluations and selections
• Maintain error logs, diagnose issues, and set up monitoring protocols
• Track platform analytics, monitor KPIs, and report success metrics
• Anticipate and manage risks affecting project KPIs, scope, budget, or timelines