Project Manager

Summary

Join Rev.io, a leading provider of billing and back-office software, as a Project Manager. You will forecast and drive projects to meet or beat standard durations, ensuring on-time and in-budget completion. Collaborate with client project teams, engineers, and developers to define project scope, allocate resources, and maintain detailed project plans. Provide hands-on client assistance, foster improved client relationships, and drive business process improvements. Manage project changes, measure performance, report to management, and maintain comprehensive documentation. This role also involves mentoring junior project managers and contributing to team training and development initiatives. Rev.io offers a supportive and collaborative work environment with excellent benefits.

Requirements

• Very good educational background, preferably in the fields of computer science or engineering
• Proven working experience in project management in the information technology sector
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• Strong working knowledge of ADO and SharePoint

Responsibilities

• Work with Client Project Team, Data Migration Engineers (internal or 3rd party), and Software Developers to drive project completion on time, in budget, and within scope
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop and maintain a detailed project plan with weekly updates on task due dates, requirement needs and overall project status to the Implementation Team and Vice President of Operations
• Provide hands-on assistance in research and resolution of client driven training questions and guidance
• Assist clients with guidance on best practices for utilizing Rev.io functionality
• Foster ideas on how to improve client relationships and operational efficiencies
• Drive business improvements to the on-boarding and professional service processes
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Successfully manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Provide first line support and guidance for Project Managers on the Operations Team
• Maintain and update the standard project plan for the on-boarding process for all Project Managers
• Provide training for new Project Managers
• Research and lead initiatives for outside training programs for the Rev.io Project Management Team
• Work with Team Lead peers across departments for escalation support, department standards, training initiatives, and growth opportunities on behalf of the Operations Team
• Provide monthly one-on-one coaching for Project Managers on the Operations Team
• Provide quarterly reviews of project management highlights and needs of the team
• Provide recommendation for tools and resources needed for the Project Management Team

Preferred Qualifications

PMP certification is a plus

Benefits

• Generous HSA employer contribution
• 401k with generous company match and immediate vesting
• Unlimited PTO
• Paid Parental Leave
• Company paid for life and disability insurance
• Monthly tech reimbursement
• Monthly fitness reimbursement
• Education and development stipend
• Time off to volunteer at the organization of your choice, as well as company-level volunteer opportunities
• Clear and documented career path for your position
• True open-door policy with opportunities to give feedback to leadership on a continual basis through 1:1 sessions multiple times per year