Prompt Engineer

Summary

Join Zeals, the fastest-growing tech company in Japan, and make a meaningful impact in a fair and flexible work environment. Build the next bold idea in customer acquisition and revenue growth using conversational commerce technology. As a Prompt Engineer, you will lead the development of user-facing conversational AI features, design and test reusable prompts, and ensure AI applications are optimized for efficient and personalized experiences in English and Japanese. You will collaborate with cross-functional teams, mentor non-technical staff, and contribute to the overall technical direction of the prompt engineering team. Zeals offers a competitive salary, performance reviews twice a year, paid holidays, visa support, flexible working arrangements, and various other allowances and benefits.

Requirements

• Native or business proficiency in English
• 2+ years of professional, corporate experience in conversation design, prompt engineering, or a similar role, with a strong focus on building large-scale, high-performance, conversational applications
• Bachelor’s degree in Linguistics, Cognitive Science, Computer Science, Human Computer Interaction, Rhetoric, Communication, Performing Arts, Anthropology, or related field
• Deep understanding of prominent, contemporary large language models (LLMs) and their providers, with a clear perspective on the advantages and disadvantages of the contracts, capabilities, and cost of each
• Mastery in understanding the mechanics of language, with an awareness of analyzing one’s own bias around language style, dialect, and ideology
• Ability to communicate effectively with cross-functional teams, providing clear technical guidance and recommendations through negotiation, presentation, and conference
• Noted experience in crafting compelling presentation slides, clear business plans, and research documentation
• Previous experience leading or mentoring a team, with a passion for knowledge sharing and team development

Responsibilities

• Design, develop, and implement a series of dynamic prompts for our conversational AI applications, ensuring high performance, scalability, and user engagement
• Contribute to and expand the design of a system of reusable, flexible prompts that prioritize scale and personalization across myriad tenants, industries, and modalities
• Conduct recurring tests of prompt performance prior to implementation to properly set business expectations for quality, security, and cost by model, model provider, tenant, and industry
• Participate in on-call monitoring of AI feature performance and remedy any issues that arise due to technical difficulties
• Educate non-technical members of the organization on prompt engineering foundational concepts, best practices, and tool usage
• Ensure the technical feasibility of feature requests from non-technical staff, collaborating closely with the business and product teams to deliver compelling and natural conversational user experiences
• Gather feedback on product performance, user experience, language experience, and quality from technical and non-technical staff alike, and cleanly organize data into quickly digestible reports for executive management
• Optimize prompt performance to ensure fast output times, API calls, and overall application responsiveness
• Collaborate with backend engineers to define API requirements, ensuring seamless integration between prompts, third party model providers, and backend systems
• Integrate closely with product leadership to shape the vision and roadmap for AI product functionality according to business needs and cutting-edge developments in generative AI
• Stay updated with the latest trends and technologies in prompt engineering, prompt defense, and generative AI development, continuously improving the team's skill set and technical direction
• Participate in cross-functional meetings to align prompt engineering with product goals, business targets, and company objectives

Preferred Qualifications

• Hands-on experience with Python and related tools (VS Code, Postman)
• Advanced degree in Linguistics, Cognitive Science, Computer Science, Human Computer Interaction, Rhetoric, Communication, Performing Arts, Anthropology, or related field (Master’s degree, PhD)
• Demonstrated experience in conveying complex technical and sociolinguistic concepts to non-technical members of staff as related to business goals and objectives
• Extensive experience in systems design, especially for enterprise applications
• Native or business proficiency in Japanese language
• Basic knowledge of AI ethics pertaining to user protections in the United States or Japan
• Knowledge of backend technologies and how they integrate with prompt systems

Benefits

• Salary Range : competitive ( performance review every 6 months)
• Performance review: twice a year
• Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter holiday
• Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team
• Flexible working: Highly flexible, remote-first international organization For Japanese residence: Work from anywhere, interim work from overseas, full flex time
• Housing allowance (within 1.5KM away from office)
• Club activity allowance
• Shuffle Lunch allowance (Cross department lunch)
• Zeals Bar (bi-monthly free flow beer party)