Property Management Administrator

Summary

Join our team as a remote Property Management Administrator based in the Philippines! This full-time role involves handling deposits, tenant communication, and leasing coordination. You will be responsible for reviewing move-out reports, calculating deposit refunds, and resolving tenant disputes. Experience in U.S. property management and strong communication skills are essential. Proficiency in using various software tools, including Google Docs, MS Office, Yardi, Knock, and RealPage, is required. The ideal candidate is detail-oriented, organized, and comfortable working independently.

Requirements

• Admin or accounting experience in property management
• Strong attention to detail and follow-through
• Confident communication (email, phone, text)
• Tools: Google Docs, MS Office, Yardi, Knock, RealPage
• Comfortable using ChatGPT or similar tools
• Able to work independently and stay focused
• Job Type: Full-Time, Remote (Philippines only)
• Hours: Must be available to work U.S. business hours
• $1000–$1200 USD/month

Responsibilities

• Handle Deposits
• Review move-out photos and inspection reports
• Compare against move-in reports to spot damage
• Calculate and process deposit refunds and deductions
• Talk to Tenants
• Email, text, or call tenants about deposit status
• Explain deductions clearly with supporting docs
• Help with general tenant/prospect messages
• Keep Track of Everything
• Log all deposit actions and communications in Dropbox
• Keep documents tidy and organized
• Resolve Disputes
• Handle tenant concerns over deductions
• Loop in legal or property managers if needed
• Stay Legal
• Know U.S. laws on deposits
• Follow compliance rules at all times
• Support Leasing Team
• Connect with leads via text, email, and phone
• Schedule tours, collect documents, and follow up
• Guide prospects from inquiry to move-in
• Jump In Where Needed
• Review lease applications
• Respond to tenant questions
• Handle other property-related admin tasks as assigned