QA Analyst

Summary

Join Keeper Security as a detail-oriented and highly motivated QA Analyst to contribute to the quality and reliability of our browser extensions. This 100% remote position offers a hybrid schedule option for candidates near El Dorado Hills, CA or Chicago, IL. You will play a critical role in testing the functionality, usability, and security of our extensions across multiple platforms. Collaborate with developers, product managers, and other QA team members to identify and resolve defects. This role requires strong attention to detail, experience with browser extension testing, and a solid understanding of web technologies. Help us maintain and improve the quality of the product delivered to our millions of customers globally.

Requirements

• Experience with manual testing of browser extensions or web applications
• Familiarity with web technologies, including HTML, CSS, JavaScript, and browser APIs
• Strong understanding of browser environments and their compatibility (Chrome, Firefox, Safari, Edge)
• Knowledge of browser-specific testing tools and debugging techniques (e.g., Chrome Developer Tools)
• Ability to write detailed, reproducible bug reports and manage them through Jira
• Strong communication skills and the ability to collaborate with cross-functional teams
• Basic understanding of security best practices related to browser extensions and web applications
• Due to the role's involvement in GovCloud, all applicants must be a U.S. Person, defined as a U.S. citizen or a lawful permanent resident (Green Card holder)

Responsibilities

• Conduct manual and automated testing on Keeper’s browser extensions, ensuring full functionality across supported browsers (Chrome, Firefox, Edge, Safari)
• Test core functionality, UI/UX, security features, and compatibility of browser extensions with web applications and other integrated tools
• Create, manage, and execute test cases based on product requirements and user stories
• Collaborate with development teams to understand new features, functionality, and requirements, ensuring comprehensive test coverage
• Identify, document, and track defects in Jira, providing clear, actionable steps for developers
• Perform cross-browser and cross-platform testing to ensure consistent behavior and performance
• Assist in troubleshooting issues reported by customers and work with the team to replicate and resolve these issues
• Test new releases and updates to ensure they do not negatively impact the user experience or existing functionality
• Continuously improve QA processes and work with the team to enhance testing efficiency and quality standards

Preferred Qualifications

• Familiarity with browser extension development or automation frameworks (e.g., Selenium, Puppeteer)
• Experience with cloud environments (AWS, Azure, GCP)
• Knowledge of security protocols related to password management and encryption in browser extensions
• Familiarity with CI/CD processes and tools (Jenkins, GitLab, Azure DevOps)

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses