Dane Street is hiring a
QA Supervisor

Summary

The QA Supervisor is responsible for overseeing the review of Physician reports and accompanying medical records to ensure accuracy and completeness. They are expected to manage a team, follow up with physicians, and participate in issue resolution. A degree or relevant experience in the healthcare industry is preferred.

Requirements

• An Associate’s Degree or Bachelor’s Degree is preferred
• Medical peer review or healthcare industry knowledge required
• Business experience in a healthcare and/or insurance setting is preferred

Responsibilities

• Oversight of QA staff
• Ensure appropriate QA staff are assigned to each file
• Supervise the assigned staff and manage the File Review Board
• Provide details of board reviews to managers
• Assist in identifying & correcting staff performance
• Assist in hiring qualified candidates for QA open positions
• Follow up with Physicians for outstanding reports
• Review received reports for accuracy
• Deliver completed reports back to all applicable parties
• Follow all client-specific instructions
• Actively participate in issue resolution
• Follow up with physicians with any additional questions or need for further clarification
• Ensure referrals meet the client-directed Turn Around Time (TAT)
• Ensure correct Doctor Payment amount and Client Invoice amount upon approval of referrals
• Review reports accompanying medical records to ensure that the report is complete, that all questions posed have been addressed and that the report is free of errors
• Assist management team with intake completion
• Act as the liaison between the reviewer, team member and client regarding the process or status of the file
• Assist in communications with the requester regarding questions and issues

Benefits

• Medical, dental, and vision coverage for you and your family
• Voluntary life insurance options for you, your spouse, and your children
• Hospital indemnity, critical illness, accident indemnity, and pet insurance plans
• Basic life insurance, short-term disability, and long-term disability coverage at no cost
• Generous paid time off policy
• 401k plan with a company match
• Apple equipment and a media stipend are provided for remote workspace