QA Tech Lead

Summary

Join Cognigy's Engineering department as a QA Tech Lead and contribute to the development of cutting-edge AI Agent platform. This role involves technical leadership in defining and driving testing strategies, creating scalable test plans, and improving QA processes. You will mentor QA engineers, collaborate with cross-functional teams, and lead the development of automated test suites. The ideal candidate possesses 5+ years of experience in software quality assurance, expertise in test automation tools and methodologies, and strong leadership and communication skills. Cognigy offers a competitive salary, comprehensive benefits, and a supportive work environment.

Requirements

• 5+ years in software quality assurance, with at least 2 years in a senior or leadership role
• Deep knowledge of frameworks like Selenium, Cypress, or Playwright
• Expert in software testing practices, automation, performance and API testing
• Strong understanding of CI/CD, SDLC, and agile development principles
• Hands-on experience with cloud-based testing environments and practices
• Strong scripting or coding skills for test automation (e.g., Python, JavaScript, Java)
• Comfortable with defect tracking systems, test management tools, and reporting dashboards
• Strong leadership, problem-solving abilities, and excellent communication skills

Responsibilities

• Define and drive testing and automation strategies that align with product and engineering goals
• Create scalable test plans and automation frameworks that increase efficiency and quality
• Continuously refine QA processes using industry best practices to improve defect detection and speed up release cycles
• Coach and mentor QA engineers, fostering a strong quality-focused mindset and career growth
• Work closely with Engineering, Product, and SRE to integrate QA practices into the development lifecycle
• Lead development of automated test suites for both functional and non-functional testing, including performance and API testing
• Oversee efficient defect resolution processes, including root cause analysis and clear reporting
• Act as QA’s voice in technical discussions, planning, and risk assessments

Preferred Qualifications

ISTQB or equivalent certification

Benefits

• Attractive and performance-oriented salary
• Company Pension Scheme
• 25 days paid leave, plus 5 floating days, plus public holidays
• Unique opportunity to help build and shape the company, with little hierarchy
• Flexible working options
• Colleague recognition, reward and celebration events
• Global Employee Assistance Program
• ClassPass membership, giving you access to a variety of fitness and wellness experiences
• Ongoing learning and development opportunities, including Udemy
• One paid ‘Giving Back Day’ each year, so you can volunteer for a charity or community activity of your choice
• Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more