Quality Analyst

Summary

Join Skyward, a people-centered business with a civic tech mission, as a Quality Analyst. You will be part of a team supporting the Centers for Medicare and Medicaid Services (CMS), focusing on data dissemination to researchers. Your responsibilities include designing, developing, and executing automation test scripts, performing database testing, validating SQL queries, writing and maintaining test scripts, conducting BI report testing, identifying and remedying defects, and recommending preventative and corrective actions. You will collaborate with cross-functional teams to ensure timely delivery of high-quality products. Skyward offers a collaborative and supportive work environment with opportunities for professional development and flexible work arrangements. The ideal candidate possesses strong analytical and problem-solving skills, experience with test automation and database testing, and proficiency in JavaScript and SQL.

Requirements

• Bachelor’s degree in computer science, information systems, or a related field
• 3-6 years’ experience with test automation validation techniques
• Strong automation and database testing experience with proficiency in JavaScript for test automation
• Hands on experience with Oracle and Snowflake databases
• Proficiency in writing and executing SQL queries, stored procedures, and performance testing
• Experience testing BI Reports (Oracle Analysis or similar reporting tools)
• In-depth knowledge of software QA methodologies, tools, and processes
• Familiarity with Agile methodologies (Scrum/Kanban) and DevSecOps principles
• Strong analytical and problem-solving skills, with a keen attention to detail
• Strong interpersonal and communication skills, with the ability to work in cross-functional teams and present to stakeholders

Responsibilities

• Be part of a team that is supporting the Centers for Medicare and Medicaid Services (CMS) by disseminating data to researchers who are studying ways to improve the quality and reduce the cost of care provided to chronically ill Medicare beneficiaries
• Design, develop, and execute automation test scripts for data validation
• Perform database testing on Oracle/Snowflake
• Validate SQL queries and data workflows
• Write and maintain test scripts using JavaScript or other scripting languages
• Conduct BI report testing, ensuring data accuracy, performance, and consistency
• Identify and remedy defects within the production process
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved
• Collaborate closely with cross-functional teams, including development, product management, and customer support, to ensure timely delivery of high-quality products

Preferred Qualifications

You have previous experience supporting the Centers for Medicare and Medicaid Services (CMS)

Benefits

• Medical, dental, vision insurance (fully paid for employees)
• 15 days of paid leave
• 7 days of sick leave
• 2 days bereavement leave
• 11 paid Federal holidays
• Up to 40 hours for jury duty
• 401K with 4% employer contribution (and no vesting period)
• Up to 4 weeks of paid paternity and maternity leave
• Company provided laptop
• $5,000 per year for professional development
• $600 per year for technical supplies and equipment
• $2,000 referral bonus
• Life and disability insurance
• HSA and FSA
• Legal Shield and ID Shield Voluntary Benefits
• Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions
• We support flexible working hours and remote opportunities to help maintain a healthy work-life balance for all employees, including caregivers and those with unique needs