Quality Assurance Analyst

Summary

Join Datacom as a Quality Assurance Analyst and contribute to the success of our clients by ensuring high-quality software. You will be responsible for carrying out technical and functional testing, adhering to QA standards, and collaborating with the team. This role requires 3+ years of experience in software testing, experience with various testing methodologies and tools, and strong documentation skills. Datacom offers a dynamic work environment, remote work options, flexible hours, professional development opportunities, and a competitive benefits package including healthcare and life insurance.

Requirements

• 3+ years of experience in the related industry (software testing/technical or development background)
• Demonstrated experience in testing best practices and methodologies
• Experienced in creation of Test Related documentation e.g., Test Cases, Scripts, Defects & reporting
• Experience with Structured Test Management Tools including defect management
• Experience with Software Testing Methodologies in a full development shop

Responsibilities

• Ensure adherence to Quality Assurance standards, best-practices, and methodologies
• Work under the supervision of a QA Lead or QA Test Manager on a project
• Identify requirements from multiple sources
• Analyze requirements to determine test conditions
• Document test cases to address the test conditions
• Execute the test cases, recording the results and any defects in the appropriate tools
• Improve and expand tests as testing proceeds to improve coverage
• Contribute to risk prioritization discussions and rankings
• Apply pragmatism to test design and execution
• Participate and collaborate with the team in project/programme ceremonies (e.g. sprint planning, stand-ups, retros, reviews, design workshops)
• Provide reasonable test estimates for specific pieces of work
• Provide accurate information into the reporting / metrics gathering processes
• Seek guidance from senior or specialized associates as needed
• Always demonstrate professional and service-oriented behaviour
• Actively participate in organizational and QA team activities
• Perform work that achieves desired business outcomes and adheres to industry standards and good processes
• Be an active and collaborative member of the wider Datacom team and organization, taking part in activities as required
• Provide support to management, managing teams where required and coaching/mentoring to junior roles
• Contribute ideas, initiatives and process improvement internally and to clients where the opportunity presents
• Promote collaboration and learning, fun and team spirit consistent with Datacom culture and brand values to clients, within Datacom and to the Datacom Community of Practice
• Take reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others
• Report all incidents, hazards or unsafe work practices as per Datacom policy

Preferred Qualifications

• Desirable testing experience of Time Tracking, Time sheeting and leave management applications
• Knowledge of specialist areas and common toolsets
• Understanding of the SDLC and supporting test phases and types
• Knowledge of, adhere and provide advice for QA-Specific Agile and DevOps practices
• General knowledge of QA practices and processes
• Ability to provide training and guidance to more junior QA Analysts
• Ability to apply analysis to design appropriate tests based on the assessed risk level
• Conversant in the QA activities for the different SDLCs

Benefits

• Social events
• Chill-out spaces
• Remote working
• Flexi-hours
• Professional development courses
• Healthcare
• Life insurance
• Discounts at local retailers
• Supportive, flexible working environment