Quality Assurance and Testing Lead

Summary

Join LNB Solutions, a mission-driven consulting and technology firm, as our Quality Assurance & Testing Lead. Oversee testing strategy, execution, and coordination across all implementation and support phases. Ensure structured regression cycles, clear test result documentation, and strong support during customer UAT and post-go-live deployments. Serve as a key quality gatekeeper across implementation, enhancement, and defect resolution cycles. Lead internal QA testing cycles across multiple projects, including regression, enhancement, and defect verification. Partner with Support PMs to prepare UAT timelines, scripts, and tester assignments.

Requirements

• 3+ years QA experience in SaaS or Salesforce-based applications
• Strong familiarity with Jira, test case management tools, and structured QA methodologies
• Experience supporting UAT coordination in public-sector or regulated environments
• Ability to translate user stories and business requirements into actionable test plans
• Excellent written documentation and QA reporting skills

Responsibilities

• Lead internal QA testing cycles across multiple projects, including regression, enhancement, and defect verification
• Partner with Support PMs to prepare UAT timelines, scripts, and tester assignments
• Maintain and continuously improve regression test libraries mapped to Jira tickets and user stories
• Own setup and maintenance of test runs in the Salesforce Testing App, and status coordination in Monday UAT boards
• Support post-go-live QA for hotfixes, enhancements, and patch deployments
• Validate defect resolution and partner with the Product Owner to triage enhancement requests vs. bugs
• Document test failures clearly and ensure reproducibility by QA engineers or developers
• Train offshore testers on test standards and monitor execution quality
• Partner with Product Owner to flag enhancements that surface during testing

Preferred Qualifications

Experience mentoring QA testers and managing offshore coordination