Quality Assurance Manager

Summary

Join InductiveHealth, a market leader in SaaS solutions for public health agencies, as their new Quality Assurance (QA) Manager. In this role, you will define and execute QA best practices, manage a team, and work collaboratively with other leaders to ensure high-quality software. The ideal candidate has a Bachelor's degree in a relevant field, 2+ years of QA lead/management experience, and 5+ years of experience in manual software testing. You will be responsible for testing new and existing application features, participating in Scrum ceremonies, and championing test automation. The position offers a competitive salary ($120,000-$150,000), remote work flexibility, and comprehensive benefits.

Requirements

• Bachelor’s or advanced degree in Computer Science, Information Technology, or equivalent
• 2+ years of experience in a QA Lead or management role
• 5+ years of experience in manual testing of software applications
• 5+ years of experience in test plan/test case creation, defect tracking, and metrics reporting
• Experience testing in an Agile environment
• Experience implementing other non-functional testing methods including Load and Performance Testing, Automated Testing of web and/or iOS applications, Security Vulnerability Testing, 508/Accessibility Testing, and UX/Usability Testing
• Experience implementing automated testing solutions
• Experience using TFS/Azure DevOps or similar tool for creating tests, executing tests, and tracking defects
• Must work well in a team environment
• Strategic thinker who keeps the long-range goal in mind
• Self-starter willing to work in a dynamic environment with minimal supervision
• Actively investigate and recommend new tools, processes, and test approaches for improving the quality of software
• Ability to produce high quality work in a timely fashion
• Ability to quickly understand the existing systems and analyze the system impact of changes
• Ability to troubleshoot issues
• Strong analytical and problem-solving skills
• Effective verbal and written communication skills
• Self-motivated to learn and keep up with the latest technologies, tools, and industry trends

Responsibilities

• Define and execute QA best practices, test strategy, and roadmap at an enterprise level
• Hire and retain a strong and diverse QA team
• Manage the day-to-day tasks of the QA team
• Set QA team goals and hold regular performance reviews with team members
• Work with other members of the leadership team to build quality in at the beginning of the SDLC
• Generate documentation as applicable to communicate testing progress, defect statistics, and other applicable metrics
• Test new application features prior to deploying new versions or upgrades
• Test updates to existing application functionality to address production issues
• Participate in Scrum Ceremonies such as backlog refinement, planning, daily standups, and retros
• Develop, maintain, and execute manual tests based on acceptance criteria
• Champion the adoption of test automation by identifying opportunities, implementing best practices, and guiding the team toward increased efficiency and scalability through automation
• Work with the development team to triage potential defects and then re-test those defects
• Communicate risk to potential releases if you are not satisfied with quality
• Collaborate (in both written and oral format) with Envision team members on peer test case reviews, ideas, designs, and bugs
• Mentor QA team in Quality Assurance best practices
• Provide QA guidance and oversight to multiple teams
• Participate in strategic planning of IT projects

Preferred Qualifications

• 3+ years leading QA organizations with increasing job responsibilities
• 5+ years of experience mentoring QA Engineers
• Experience testing native iOS applications
• Experience using SQL to write queries to test back-end data in databases

Benefits

• Virtual first, remote organization and culture
• Flexible Paid Time Off (PTO)
• 401(k) retirement plan with corporate matching
• Medical, prescription, vision, and dental coverage (multiple plans based on your needs)
• Short Term and Long Term Disability (for employee)
• Life Insurance (for employee)
• New Team Member support for home office setup